This paper introduces a framework to evaluate the impact of technologies in the elderly-care service systems. The subjective preferences of seven stakeholders in the service systems are considered as evaluation criteria in the framework.
|Number of pages||6|
|Publication status||Published - 2017|
|Event||5th International Conference on Serviceology, ICServ 2017 - Vienna, Austria|
Duration: 12 Jul 2017 → 14 Jul 2017
|Conference||5th International Conference on Serviceology, ICServ 2017|
|Abbreviated title||ICServ 2017|
|Period||12/07/17 → 14/07/17|
- service system
- Multi-actor framework
Watanabe, K., Hyytinen, K-M., & Niemelä, M. (2017). Meaningful Technology for Seniors: Analytical Framework for Elderly-Care Service Systems. Paper presented at 5th International Conference on Serviceology, ICServ 2017, Vienna, Austria.