Meaningful Technology for Seniors: Analytical Framework for Elderly-Care Service Systems

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    Abstract

    This paper introduces a framework to evaluate the impact of technologies in the elderly-care service systems. The subjective preferences of seven stakeholders in the service systems are considered as evaluation criteria in the framework.
    Original languageEnglish
    Number of pages6
    Publication statusPublished - 2017
    Event5th International Conference on Serviceology, ICServ 2017 - Vienna, Austria
    Duration: 12 Jul 201714 Jul 2017

    Conference

    Conference5th International Conference on Serviceology, ICServ 2017
    Abbreviated titleICServ 2017
    CountryAustria
    CityVienna
    Period12/07/1714/07/17

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    Keywords

    • elderly-care
    • service system
    • Multi-actor framework

    Cite this

    Watanabe, K., Hyytinen, K-M., & Niemelä, M. (2017). Meaningful Technology for Seniors: Analytical Framework for Elderly-Care Service Systems. Paper presented at 5th International Conference on Serviceology, ICServ 2017, Vienna, Austria.