Measuring change project management in manufacturing

Tapani Taskinen, Riitta Smeds

Research output: Contribution to journalArticleScientificpeer-review

15 Citations (Scopus)

Abstract

In this paper, a preliminary framework for the assessment of change management is developed, based on recent research and case interviews at three consulting companies. The framework distinguishes between efficiency and effectiveness measurements on change management, and evaluates the management methods and outcomes of the change projects separately. The framework is applied to analyze and compare the change projects in three Finnish manufacturing companies. The results indicate that the preliminary framework can explain the difference between successful and less successful change management in manufacturing processes. By applying the measurement framework in practice, organizations can continuously improve their change management capabilities. More empirical research is needed to test the framework further.
Original languageEnglish
Pages (from-to)1168-1187
JournalInternational Journal of Operations and Production Management
Volume19
Issue number11
DOIs
Publication statusPublished - 1999
MoE publication typeA1 Journal article-refereed

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