Finnish Emergency Response Centre (ERC) operations are currently under reform. The aims of the reform include harmonisation of ERC operations at the national level and the development of the information system to be used in ERCs. To get an overview of the situation, VTT, under commission by the ERC Administration, conducted an analysis of the work of ERC operators and examined by means of mathematical modelling and simulation whether operational efficiency could be improved by combining ERCs into larger units.
|Title of host publication||Research highlights in safety and security|
|Place of Publication||Espoo|
|Publisher||VTT Technical Research Centre of Finland|
|Publication status||Published - 2013|
|MoE publication type||Not Eligible|
|Series||VTT Research Highlights|
Liinasuo, M., & Kuusela, P. (2013). Meeting the demands in EmergencyVResponse Centre work. In Research highlights in safety and security (pp. 50-51). VTT Technical Research Centre of Finland. VTT Research Highlights, No. 10 http://www.vtt.fi/inf/pdf/researchhighlights/2013/R10.pdf