In this paper we investigate the use of mobile phone as an inspection\ntool for field force workers. The paper presents the architecture and\nour experiences with the development and use of a pilot solution for\nNokia as a point of sale (POS) review tool. The main focus is on dealing\nwith the special issues faced in the mobile environment and on providing\nthe solution as a service. XForms and the underlying messaging framework\nprovided a good interface for the users and transparent connectivity\nwith the server side. The main lessons learned was that mobile phone can\nbe a good inspection tool but needs carefully planned user interface,\nthe system has to have offline functionality in cases where is no\nnetwork coverage and XForms provided a good solution for making quick\nchanges into the forms when needed.
|Title of host publication||Proceedings - 21st International Conference on Advanced Information Networking and Applications Workshops/Symposia, AINAW'07|
|Publisher||IEEE Institute of Electrical and Electronic Engineers|
|Publication status||Published - 2007|
|MoE publication type||A4 Article in a conference publication|
Jalava, T., & Nurminen, J. K. (2007). Mobile phone as an inspections tool -Experiences with a service for field force. In Proceedings - 21st International Conference on Advanced Information Networking and Applications Workshops/Symposia, AINAW'07 (pp. 617-622). IEEE Institute of Electrical and Electronic Engineers. https://doi.org/10.1109/AINAW.2007.256