Mobile phone as an inspections tool -Experiences with a service for field force

Teemu Jalava, Jukka K. Nurminen

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

1 Citation (Scopus)

Abstract

In this paper we investigate the use of mobile phone as an inspection\ntool for field force workers. The paper presents the architecture and\nour experiences with the development and use of a pilot solution for\nNokia as a point of sale (POS) review tool. The main focus is on dealing\nwith the special issues faced in the mobile environment and on providing\nthe solution as a service. XForms and the underlying messaging framework\nprovided a good interface for the users and transparent connectivity\nwith the server side. The main lessons learned was that mobile phone can\nbe a good inspection tool but needs carefully planned user interface,\nthe system has to have offline functionality in cases where is no\nnetwork coverage and XForms provided a good solution for making quick\nchanges into the forms when needed.
Original languageEnglish
Title of host publicationProceedings - 21st International Conference on Advanced Information Networking and Applications Workshops/Symposia, AINAW'07
PublisherIEEE Institute of Electrical and Electronic Engineers
Pages617-622
ISBN (Print)0-7695-2847-3
DOIs
Publication statusPublished - 2007
MoE publication typeA4 Article in a conference publication

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Mobile phones
Inspection
User interfaces
Sales
Servers

Cite this

Jalava, T., & Nurminen, J. K. (2007). Mobile phone as an inspections tool -Experiences with a service for field force. In Proceedings - 21st International Conference on Advanced Information Networking and Applications Workshops/Symposia, AINAW'07 (pp. 617-622). IEEE Institute of Electrical and Electronic Engineers . https://doi.org/10.1109/AINAW.2007.256
Jalava, Teemu ; Nurminen, Jukka K. / Mobile phone as an inspections tool -Experiences with a service for field force. Proceedings - 21st International Conference on Advanced Information Networking and Applications Workshops/Symposia, AINAW'07. IEEE Institute of Electrical and Electronic Engineers , 2007. pp. 617-622
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title = "Mobile phone as an inspections tool -Experiences with a service for field force",
abstract = "In this paper we investigate the use of mobile phone as an inspection\ntool for field force workers. The paper presents the architecture and\nour experiences with the development and use of a pilot solution for\nNokia as a point of sale (POS) review tool. The main focus is on dealing\nwith the special issues faced in the mobile environment and on providing\nthe solution as a service. XForms and the underlying messaging framework\nprovided a good interface for the users and transparent connectivity\nwith the server side. The main lessons learned was that mobile phone can\nbe a good inspection tool but needs carefully planned user interface,\nthe system has to have offline functionality in cases where is no\nnetwork coverage and XForms provided a good solution for making quick\nchanges into the forms when needed.",
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Jalava, T & Nurminen, JK 2007, Mobile phone as an inspections tool -Experiences with a service for field force. in Proceedings - 21st International Conference on Advanced Information Networking and Applications Workshops/Symposia, AINAW'07. IEEE Institute of Electrical and Electronic Engineers , pp. 617-622. https://doi.org/10.1109/AINAW.2007.256

Mobile phone as an inspections tool -Experiences with a service for field force. / Jalava, Teemu; Nurminen, Jukka K.

Proceedings - 21st International Conference on Advanced Information Networking and Applications Workshops/Symposia, AINAW'07. IEEE Institute of Electrical and Electronic Engineers , 2007. p. 617-622.

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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AB - In this paper we investigate the use of mobile phone as an inspection\ntool for field force workers. The paper presents the architecture and\nour experiences with the development and use of a pilot solution for\nNokia as a point of sale (POS) review tool. The main focus is on dealing\nwith the special issues faced in the mobile environment and on providing\nthe solution as a service. XForms and the underlying messaging framework\nprovided a good interface for the users and transparent connectivity\nwith the server side. The main lessons learned was that mobile phone can\nbe a good inspection tool but needs carefully planned user interface,\nthe system has to have offline functionality in cases where is no\nnetwork coverage and XForms provided a good solution for making quick\nchanges into the forms when needed.

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Jalava T, Nurminen JK. Mobile phone as an inspections tool -Experiences with a service for field force. In Proceedings - 21st International Conference on Advanced Information Networking and Applications Workshops/Symposia, AINAW'07. IEEE Institute of Electrical and Electronic Engineers . 2007. p. 617-622 https://doi.org/10.1109/AINAW.2007.256