Mobile service technician 4.0

Eija Kaasinen, Susanna Aromaa

    Research output: Non-textual form › Web publication/site › Professional

    Abstract

    FIMECC S-STEP program has developed augmented reality based concepts of data and knowledge sharing solutions for mobile service technicians. The concepts introduce both new maintenance practises and new interaction tools to provide fluent access to data and knowledge relevant for the task at hand. The solutions will increase work satisfaction of service technicians, improve the productivity of maintenance work and increase customer satisfaction.
    Original languageEnglish
    Media of outputOnline
    Publication statusPublished - 25 Jan 2016
    MoE publication typeI1 Audiovisual material

    Keywords

    • augmented reality
    • service business
    • maintenance
    • technician
    • knowledge sharing
    • industrial services

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