Mobile service technician 4.0

Eija Kaasinen; Susanna Aromaa

Mobile service technician 4.0

Research output: Non-textual form › Web publication/site › Professional

Abstract

FIMECC S-STEP program has developed augmented reality based concepts of data and knowledge sharing solutions for mobile service technicians. The concepts introduce both new maintenance practises and new interaction tools to provide fluent access to data and knowledge relevant for the task at hand. The solutions will increase work satisfaction of service technicians, improve the productivity of maintenance work and increase customer satisfaction.

Original language	English
Publisher	DIMECC Oy
Media of output	Online
Publication status	Published - 25 Jan 2016
MoE publication type	I1 Audiovisual material

Keywords

augmented reality
service business
maintenance
technician
knowledge sharing
industrial services

Access to Document

http://hightech.fimecc.com/results/mobile-service-technician-4-0

1 Finished

S-STEP: Smart technologies for lifecycle performance
Kaasinen, E., Aromaa, S. & Åman, R.
1/06/14 → 31/12/16
Project: Business Finland project

Cite this

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AB - FIMECC S-STEP program has developed augmented reality based concepts of data and knowledge sharing solutions for mobile service technicians. The concepts introduce both new maintenance practises and new interaction tools to provide fluent access to data and knowledge relevant for the task at hand. The solutions will increase work satisfaction of service technicians, improve the productivity of maintenance work and increase customer satisfaction.

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KW - knowledge sharing

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Mobile service technician 4.0

Abstract

Keywords

Access to Document

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Projects

S-STEP: Smart technologies for lifecycle performance

Cite this