Mobility as a Service business and operator models

Jenni Eckhardt; Aki Aapaoja; Lasse Nykänen; Jana Sochor

Mobility as a Service business and operator models

Jenni Eckhardt, Aki Aapaoja, Lasse Nykänen, Jana Sochor

CO112 Sales and Customer Partnerships III

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

Abstract

Mobility as a Service (MaaS) is an emerging concept, which offers a new holistic perspective on how to organize and implement mobility service concepts in the future. The MaaS concept strongly relies on the ongoing digitalization development, which is currently and rapidly changing the traditional
transport system and the roles of key stakeholders. However, the path to that future is not clear, since factors like laws, regulations, regional differences, market size, current market shares, active stakeholders and key actors in the market significantly affect the development of potential Maas business models. The purpose of this paper is to present and analyze some of the existing MaaS
business and operator models addressed in the MaaSiFiE project, in which business model cases have been analyzed and a state-of-the-art survey has been conducted, including a stakeholder questionnaire gathering different views of MaaS as input for developing a European roadmap for MaaS deployment.

Original language	English
Title of host publication	Proceedings of the 12th ITS European Congress
Number of pages	12
Publication status	Published - 2017
MoE publication type	Not Eligible
Event	12th European Congress and Exhibition on Intelligent Transport Systems and Services, ITS European Congress 2017 - Strasbourg, France Duration: 19 Jun 2017 → 22 Jun 2017

Conference

Conference	12th European Congress and Exhibition on Intelligent Transport Systems and Services, ITS European Congress 2017
Country	France
City	Strasbourg
Period	19/06/17 → 22/06/17

Keywords

mobility as a service
MaaS
business models
mobility
transport
services

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Cite this

Eckhardt, J., Aapaoja, A., Nykänen, L., & Sochor, J. (2017). Mobility as a Service business and operator models. In Proceedings of the 12th ITS European Congress

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AB - Mobility as a Service (MaaS) is an emerging concept, which offers a new holistic perspective on how to organize and implement mobility service concepts in the future. The MaaS concept strongly relies on the ongoing digitalization development, which is currently and rapidly changing the traditionaltransport system and the roles of key stakeholders. However, the path to that future is not clear, since factors like laws, regulations, regional differences, market size, current market shares, active stakeholders and key actors in the market significantly affect the development of potential Maas business models. The purpose of this paper is to present and analyze some of the existing MaaSbusiness and operator models addressed in the MaaSiFiE project, in which business model cases have been analyzed and a state-of-the-art survey has been conducted, including a stakeholder questionnaire gathering different views of MaaS as input for developing a European roadmap for MaaS deployment.

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