Mobility as a Service: Stakeholders’ Challenges and Potential Implications

Juho Kostiainen, Anu Tuominen (Corresponding author)

    Research output: Chapter in Book/Report/Conference proceedingChapter or book articleScientificpeer-review

    10 Citations (Scopus)


    The transport sector is going through major changes. Global challenges and megatrends such as climate change, urbanization, safety and security concerns, and servitization are driving transport system developments towards sustainability and user-centricity.Over the past few years, Mobility as a Service (MaaS) has become a common term for the idea of providing the end user a one-stop shop for discovering, accessing and paying for a wide variety of transport options with varying pricing models. While multimodal information and local ticketing integrations are common, scalable comprehensive solutions are still lacking. This paper identifies key challenges for different stakeholders and their potential implications on the way towards integrated and inclusive sustainable servitization of mobility.
    Original languageEnglish
    Title of host publicationTowards User-Centric Transport in Europe
    Subtitle of host publicationChallenges, Solutions and Collaborations
    EditorsBeate Müller, Gereon Meyer
    Number of pages16
    ISBN (Electronic)978-3-319-99756-8
    ISBN (Print)978-3-319-99755-1
    Publication statusPublished - 19 Sept 2018
    MoE publication typeA3 Part of a book or another research book

    Publication series

    SeriesLecture Notes in Mobility


    • mobility as a service
    • challenges
    • implications
    • Mobility as a service
    • MaaS
    • Integrated mobility services
    • Challenges
    • Combined mobility services
    • Implications


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