Modern technical documents for global users: Usability vs. efficient production

Pekka Siltanen, Juhani Tenhunen, Rossitza Setchi, Lily Diaz

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    Abstract

    Globally used technical documents need to be understood by users who have different cultural and educational backgrounds. Documents should preferably be visual, but such documents are difficult to produce and maintain. In this article visualisations of technical information are categorised according to taxonomy of visual representation elements, which is then evaluated against cultural dependency, language dependency and required professional knowledge. Based on the categorisation, we propose how visual documents with less cultural dependencies can be produced so that they can be reconfigured if the product changes by applying single sourcing methods used in text document production.

    Original languageEnglish
    Title of host publication2009 IEEE International Technology Management Conference, ICE 2009
    PublisherIEEE Institute of Electrical and Electronic Engineers
    ISBN (Electronic)9780853582595
    DOIs
    Publication statusPublished - 27 Apr 2016
    MoE publication typeA4 Article in a conference publication
    EventIEEE International Technology Management Conference, ICE 2009 - Leiden, Netherlands
    Duration: 22 Jun 200924 Jun 2009

    Conference

    ConferenceIEEE International Technology Management Conference, ICE 2009
    CountryNetherlands
    CityLeiden
    Period22/06/0924/06/09

    Keywords

    • augmented reality
    • cultural independency
    • Maintenance support
    • single sourcing
    • visualisation taxonomy

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  • Cite this

    Siltanen, P., Tenhunen, J., Setchi, R., & Diaz, L. (2016). Modern technical documents for global users: Usability vs. efficient production. In 2009 IEEE International Technology Management Conference, ICE 2009 [7461441] IEEE Institute of Electrical and Electronic Engineers. https://doi.org/10.1109/ITMC.2009.7461441