Modern technical documents for global users: Usability vs. efficient production

Pekka Siltanen; Juhani Tenhunen; Rossitza Setchi; Lily Diaz

doi:10.1109/ITMC.2009.7461441

Modern technical documents for global users: Usability vs. efficient production

Pekka Siltanen, Juhani Tenhunen, Rossitza Setchi, Lily Diaz

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

Abstract

Globally used technical documents need to be understood by users who have different cultural and educational backgrounds. Documents should preferably be visual, but such documents are difficult to produce and maintain. In this article visualisations of technical information are categorised according to taxonomy of visual representation elements, which is then evaluated against cultural dependency, language dependency and required professional knowledge. Based on the categorisation, we propose how visual documents with less cultural dependencies can be produced so that they can be reconfigured if the product changes by applying single sourcing methods used in text document production.

Original language	English
Title of host publication	2009 IEEE International Technology Management Conference (ICE)
Publisher	IEEE Institute of Electrical and Electronic Engineers
ISBN (Print)	978-0-85358-259-5
DOIs	https://doi.org/10.1109/ITMC.2009.7461441
Publication status	Published - 2009
MoE publication type	A4 Article in a conference publication
Event	IEEE International Technology Management Conference, ICE 2009 - Leiden, Netherlands Duration: 22 Jun 2009 → 24 Jun 2009

Conference

Conference	IEEE International Technology Management Conference, ICE 2009
Country/Territory	Netherlands
City	Leiden
Period	22/06/09 → 24/06/09

Keywords

augmented reality
cultural independency
Maintenance support
single sourcing
visualisation taxonomy

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10.1109/ITMC.2009.7461441

Cite this

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title = "Modern technical documents for global users: Usability vs. efficient production",

abstract = "Globally used technical documents need to be understood by users who have different cultural and educational backgrounds. Documents should preferably be visual, but such documents are difficult to produce and maintain. In this article visualisations of technical information are categorised according to taxonomy of visual representation elements, which is then evaluated against cultural dependency, language dependency and required professional knowledge. Based on the categorisation, we propose how visual documents with less cultural dependencies can be produced so that they can be reconfigured if the product changes by applying single sourcing methods used in text document production.",

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author = "Pekka Siltanen and Juhani Tenhunen and Rossitza Setchi and Lily Diaz",

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language = "English",

isbn = "978-0-85358-259-5",

booktitle = "2009 IEEE International Technology Management Conference (ICE)",

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Siltanen, P, Tenhunen, J, Setchi, R & Diaz, L 2009, Modern technical documents for global users: Usability vs. efficient production. in 2009 IEEE International Technology Management Conference (ICE)., 7461441, IEEE Institute of Electrical and Electronic Engineers, IEEE International Technology Management Conference, ICE 2009, Leiden, Netherlands, 22/06/09. https://doi.org/10.1109/ITMC.2009.7461441

Modern technical documents for global users: Usability vs. efficient production. / Siltanen, Pekka; Tenhunen, Juhani; Setchi, Rossitza et al.
2009 IEEE International Technology Management Conference (ICE). IEEE Institute of Electrical and Electronic Engineers, 2009. 7461441.

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

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N2 - Globally used technical documents need to be understood by users who have different cultural and educational backgrounds. Documents should preferably be visual, but such documents are difficult to produce and maintain. In this article visualisations of technical information are categorised according to taxonomy of visual representation elements, which is then evaluated against cultural dependency, language dependency and required professional knowledge. Based on the categorisation, we propose how visual documents with less cultural dependencies can be produced so that they can be reconfigured if the product changes by applying single sourcing methods used in text document production.

AB - Globally used technical documents need to be understood by users who have different cultural and educational backgrounds. Documents should preferably be visual, but such documents are difficult to produce and maintain. In this article visualisations of technical information are categorised according to taxonomy of visual representation elements, which is then evaluated against cultural dependency, language dependency and required professional knowledge. Based on the categorisation, we propose how visual documents with less cultural dependencies can be produced so that they can be reconfigured if the product changes by applying single sourcing methods used in text document production.

KW - augmented reality

KW - cultural independency

KW - Maintenance support

KW - single sourcing

KW - visualisation taxonomy

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Modern technical documents for global users: Usability vs. efficient production

Abstract

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Keywords

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