Modern technical documents for global users: Usability vs. efficient production

Pekka Siltanen, Juhani Tenhunen, Rossitza Setchi, Lily Diaz

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Abstract

Globally used technical documents need to be understood by users who have different cultural and educational backgrounds. Documents should preferably be visual, but such documents are difficult to produce and maintain. In this article visualisations of technical information are categorised according to taxonomy of visual representation elements, which is then evaluated against cultural dependency, language dependency and required professional knowledge. Based on the categorisation, we propose how visual documents with less cultural dependencies can be produced so that they can be reconfigured if the product changes by applying single sourcing methods used in text document production.

Original languageEnglish
Title of host publication2009 IEEE International Technology Management Conference, ICE 2009
PublisherIEEE Institute of Electrical and Electronic Engineers
ISBN (Electronic)9780853582595
DOIs
Publication statusPublished - 27 Apr 2016
MoE publication typeA4 Article in a conference publication
EventIEEE International Technology Management Conference, ICE 2009 - Leiden, Netherlands
Duration: 22 Jun 200924 Jun 2009

Conference

ConferenceIEEE International Technology Management Conference, ICE 2009
CountryNetherlands
CityLeiden
Period22/06/0924/06/09

Fingerprint

Taxonomies
Visualization
Usability

Keywords

  • augmented reality
  • cultural independency
  • Maintenance support
  • single sourcing
  • visualisation taxonomy

Cite this

Siltanen, P., Tenhunen, J., Setchi, R., & Diaz, L. (2016). Modern technical documents for global users: Usability vs. efficient production. In 2009 IEEE International Technology Management Conference, ICE 2009 [7461441] IEEE Institute of Electrical and Electronic Engineers . https://doi.org/10.1109/ITMC.2009.7461441
Siltanen, Pekka ; Tenhunen, Juhani ; Setchi, Rossitza ; Diaz, Lily. / Modern technical documents for global users : Usability vs. efficient production. 2009 IEEE International Technology Management Conference, ICE 2009. IEEE Institute of Electrical and Electronic Engineers , 2016.
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Siltanen, P, Tenhunen, J, Setchi, R & Diaz, L 2016, Modern technical documents for global users: Usability vs. efficient production. in 2009 IEEE International Technology Management Conference, ICE 2009., 7461441, IEEE Institute of Electrical and Electronic Engineers , IEEE International Technology Management Conference, ICE 2009, Leiden, Netherlands, 22/06/09. https://doi.org/10.1109/ITMC.2009.7461441

Modern technical documents for global users : Usability vs. efficient production. / Siltanen, Pekka; Tenhunen, Juhani; Setchi, Rossitza; Diaz, Lily.

2009 IEEE International Technology Management Conference, ICE 2009. IEEE Institute of Electrical and Electronic Engineers , 2016. 7461441.

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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Siltanen P, Tenhunen J, Setchi R, Diaz L. Modern technical documents for global users: Usability vs. efficient production. In 2009 IEEE International Technology Management Conference, ICE 2009. IEEE Institute of Electrical and Electronic Engineers . 2016. 7461441 https://doi.org/10.1109/ITMC.2009.7461441