Modern technical documents for global users: Usability vs. efficient production

Pekka Siltanen, Juhani Tenhunen, Rossitza Setchi, Lily Diaz

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    Abstract

    Globally used technical documents need to be understood by users who have different cultural and educational backgrounds. Documents should preferably be visual, but such documents are difficult to produce and maintain. In this article visualisations of technical information are categorised according to taxonomy of visual representation elements, which is then evaluated against cultural dependency, language dependency and required professional knowledge. Based on the categorisation, we propose how visual documents with less cultural dependencies can be produced so that they can be reconfigured if the product changes by applying single sourcing methods used in text document production.

    Original languageEnglish
    Title of host publication2009 IEEE International Technology Management Conference, ICE 2009
    PublisherIEEE Institute of Electrical and Electronic Engineers
    ISBN (Electronic)9780853582595
    DOIs
    Publication statusPublished - 27 Apr 2016
    MoE publication typeA4 Article in a conference publication
    EventIEEE International Technology Management Conference, ICE 2009 - Leiden, Netherlands
    Duration: 22 Jun 200924 Jun 2009

    Conference

    ConferenceIEEE International Technology Management Conference, ICE 2009
    CountryNetherlands
    CityLeiden
    Period22/06/0924/06/09

    Fingerprint

    Taxonomies
    Visualization
    Usability

    Keywords

    • augmented reality
    • cultural independency
    • Maintenance support
    • single sourcing
    • visualisation taxonomy

    Cite this

    Siltanen, P., Tenhunen, J., Setchi, R., & Diaz, L. (2016). Modern technical documents for global users: Usability vs. efficient production. In 2009 IEEE International Technology Management Conference, ICE 2009 [7461441] IEEE Institute of Electrical and Electronic Engineers . https://doi.org/10.1109/ITMC.2009.7461441
    Siltanen, Pekka ; Tenhunen, Juhani ; Setchi, Rossitza ; Diaz, Lily. / Modern technical documents for global users : Usability vs. efficient production. 2009 IEEE International Technology Management Conference, ICE 2009. IEEE Institute of Electrical and Electronic Engineers , 2016.
    @inproceedings{d614bd6d96e84660943ebe0fee64efde,
    title = "Modern technical documents for global users: Usability vs. efficient production",
    abstract = "Globally used technical documents need to be understood by users who have different cultural and educational backgrounds. Documents should preferably be visual, but such documents are difficult to produce and maintain. In this article visualisations of technical information are categorised according to taxonomy of visual representation elements, which is then evaluated against cultural dependency, language dependency and required professional knowledge. Based on the categorisation, we propose how visual documents with less cultural dependencies can be produced so that they can be reconfigured if the product changes by applying single sourcing methods used in text document production.",
    keywords = "augmented reality, cultural independency, Maintenance support, single sourcing, visualisation taxonomy",
    author = "Pekka Siltanen and Juhani Tenhunen and Rossitza Setchi and Lily Diaz",
    year = "2016",
    month = "4",
    day = "27",
    doi = "10.1109/ITMC.2009.7461441",
    language = "English",
    booktitle = "2009 IEEE International Technology Management Conference, ICE 2009",
    publisher = "IEEE Institute of Electrical and Electronic Engineers",
    address = "United States",

    }

    Siltanen, P, Tenhunen, J, Setchi, R & Diaz, L 2016, Modern technical documents for global users: Usability vs. efficient production. in 2009 IEEE International Technology Management Conference, ICE 2009., 7461441, IEEE Institute of Electrical and Electronic Engineers , IEEE International Technology Management Conference, ICE 2009, Leiden, Netherlands, 22/06/09. https://doi.org/10.1109/ITMC.2009.7461441

    Modern technical documents for global users : Usability vs. efficient production. / Siltanen, Pekka; Tenhunen, Juhani; Setchi, Rossitza; Diaz, Lily.

    2009 IEEE International Technology Management Conference, ICE 2009. IEEE Institute of Electrical and Electronic Engineers , 2016. 7461441.

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    TY - GEN

    T1 - Modern technical documents for global users

    T2 - Usability vs. efficient production

    AU - Siltanen, Pekka

    AU - Tenhunen, Juhani

    AU - Setchi, Rossitza

    AU - Diaz, Lily

    PY - 2016/4/27

    Y1 - 2016/4/27

    N2 - Globally used technical documents need to be understood by users who have different cultural and educational backgrounds. Documents should preferably be visual, but such documents are difficult to produce and maintain. In this article visualisations of technical information are categorised according to taxonomy of visual representation elements, which is then evaluated against cultural dependency, language dependency and required professional knowledge. Based on the categorisation, we propose how visual documents with less cultural dependencies can be produced so that they can be reconfigured if the product changes by applying single sourcing methods used in text document production.

    AB - Globally used technical documents need to be understood by users who have different cultural and educational backgrounds. Documents should preferably be visual, but such documents are difficult to produce and maintain. In this article visualisations of technical information are categorised according to taxonomy of visual representation elements, which is then evaluated against cultural dependency, language dependency and required professional knowledge. Based on the categorisation, we propose how visual documents with less cultural dependencies can be produced so that they can be reconfigured if the product changes by applying single sourcing methods used in text document production.

    KW - augmented reality

    KW - cultural independency

    KW - Maintenance support

    KW - single sourcing

    KW - visualisation taxonomy

    UR - http://www.scopus.com/inward/record.url?scp=85015769262&partnerID=8YFLogxK

    U2 - 10.1109/ITMC.2009.7461441

    DO - 10.1109/ITMC.2009.7461441

    M3 - Conference article in proceedings

    AN - SCOPUS:85015769262

    BT - 2009 IEEE International Technology Management Conference, ICE 2009

    PB - IEEE Institute of Electrical and Electronic Engineers

    ER -

    Siltanen P, Tenhunen J, Setchi R, Diaz L. Modern technical documents for global users: Usability vs. efficient production. In 2009 IEEE International Technology Management Conference, ICE 2009. IEEE Institute of Electrical and Electronic Engineers . 2016. 7461441 https://doi.org/10.1109/ITMC.2009.7461441