Multiple voices of the user in public sector services

Mikko H. Lehtonen, Tiina Tuominen

Research output: Chapter in Book/Report/Conference proceeding › Chapter or book article › Scientific › peer-review

Original language	English
Title of host publication	User-based innovation in services
Publisher	Edward Elgar Publishing Ltd
Chapter	10
ISBN (Electronic)	978-0-85793-196-2
ISBN (Print)	978-0-85793-195-5
DOIs	https://doi.org/10.4337/9780857931962.00020
Publication status	Published - 2011
MoE publication type	A3 Part of a book or another research book

Access to Document

@inbook{e1f50ee790f041e6956c5cf28ecf2853,

title = "Multiple voices of the user in public sector services",

author = "Lehtonen, {Mikko H.} and Tiina Tuominen",

year = "2011",

doi = "10.4337/9780857931962.00020",

language = "English",

isbn = "978-0-85793-195-5",

booktitle = "User-based innovation in services",

publisher = "Edward Elgar Publishing Ltd",

address = "United Kingdom",

}