Multitasking and interruption management in control room operator work during simulated accidents

Jari Laarni; Hannu Karvonen; Satu Pakarinen; Jari Torniainen

doi:10.1007/978-3-319-40030-3_30

Multitasking and interruption management in control room operator work during simulated accidents

Jari Laarni (Corresponding author), Hannu Karvonen, Satu Pakarinen, Jari Torniainen

Finnish Institute of Occupational Health (FIOH)

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

8 Citations (Scopus)

Abstract

Our everyday life is full of interruptions, which cause problems in different situations. Therefore, efficient management of interruptions is a natural part of our daily activity, and we humans are experts at managing task switching and interruptions. Efficient management of interruptions is required in many tasks and domains such as in health care, aviation, car driving and office work. This paper focusses on control room (CR) operator work in nuclear power plants. CR operators have to manage interruptions in various plant states, and sometimes interruptions cause problems in their work. This paper is divided into two major parts: The first part is a short literature review of effects of multitasking and interruptions in work settings; the second part presents some experimental results of multitasking and interruption management during simulated accidents. Some suggestions are given to improve interruption and multitasking management in safety-critical domains.

Original language	English
Title of host publication	Engineering Psychology and Cognitive Ergonomics
Subtitle of host publication	13th International Conference, EPCE 2016, Held as Part of HCI International 2016
Editors	Don Harris
Place of Publication	Cham
Publisher	Springer
Pages	301-310
ISBN (Electronic)	978-3-319-40030-3
ISBN (Print)	978-3-319-40029-7
DOIs	https://doi.org/10.1007/978-3-319-40030-3_30
Publication status	Published - 1 Jan 2016
MoE publication type	A4 Article in a conference publication
Event	13th International Conference on Engineering Psychology and Cognitive Ergonomics, EPCE 2016 and Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016 - Toronto, Canada Duration: 17 Jul 2016 → 22 Jul 2016

Publication series

Series	Lecture Notes in Computer Science
Volume	9736
ISSN	0302-9743

Conference

Conference	13th International Conference on Engineering Psychology and Cognitive Ergonomics, EPCE 2016 and Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016
Country/Territory	Canada
City	Toronto
Period	17/07/16 → 22/07/16

Keywords

Control room operator
Interruption management
Multitasking
Nuclear power plant

Access to Document

10.1007/978-3-319-40030-3_30

Cite this

Laarni, J., Karvonen, H., Pakarinen, S., & Torniainen, J. (2016). Multitasking and interruption management in control room operator work during simulated accidents. In D. Harris (Ed.), Engineering Psychology and Cognitive Ergonomics: 13th International Conference, EPCE 2016, Held as Part of HCI International 2016 (pp. 301-310). Springer. https://doi.org/10.1007/978-3-319-40030-3_30

Laarni, Jari ; Karvonen, Hannu ; Pakarinen, Satu et al. / Multitasking and interruption management in control room operator work during simulated accidents. Engineering Psychology and Cognitive Ergonomics: 13th International Conference, EPCE 2016, Held as Part of HCI International 2016. editor / Don Harris. Cham : Springer, 2016. pp. 301-310 (Lecture Notes in Computer Science, Vol. 9736).

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Laarni, J , Karvonen, H, Pakarinen, S & Torniainen, J 2016, Multitasking and interruption management in control room operator work during simulated accidents. in D Harris (ed.), Engineering Psychology and Cognitive Ergonomics: 13th International Conference, EPCE 2016, Held as Part of HCI International 2016. Springer, Cham, Lecture Notes in Computer Science, vol. 9736, pp. 301-310, 13th International Conference on Engineering Psychology and Cognitive Ergonomics, EPCE 2016 and Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016, Toronto, Canada, 17/07/16. https://doi.org/10.1007/978-3-319-40030-3_30

Multitasking and interruption management in control room operator work during simulated accidents. / Laarni, Jari (Corresponding author); Karvonen, Hannu; Pakarinen, Satu et al.
Engineering Psychology and Cognitive Ergonomics: 13th International Conference, EPCE 2016, Held as Part of HCI International 2016. ed. / Don Harris. Cham: Springer, 2016. p. 301-310 (Lecture Notes in Computer Science, Vol. 9736).

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

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PY - 2016/1/1

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ER -

Laarni J , Karvonen H, Pakarinen S, Torniainen J. Multitasking and interruption management in control room operator work during simulated accidents. In Harris D, editor, Engineering Psychology and Cognitive Ergonomics: 13th International Conference, EPCE 2016, Held as Part of HCI International 2016. Cham: Springer. 2016. p. 301-310. (Lecture Notes in Computer Science, Vol. 9736). doi: 10.1007/978-3-319-40030-3_30

Multitasking and interruption management in control room operator work during simulated accidents

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