Multitasking and interruption management in control room operator work during simulated accidents

Jari Laarni, Hannu Karvonen, Satu Pakarinen, Jari Torniainen

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

2 Citations (Scopus)

Abstract

Our everyday life is full of interruptions, which cause problems in different situations. Therefore, efficient management of interruptions is a natural part of our daily activity, and we humans are experts at managing task switching and interruptions. Efficient management of interruptions is required in many tasks and domains such as in health care, aviation, car driving and office work. This paper focusses on control room (CR) operator work in nuclear power plants. CR operators have to manage interruptions in various plant states, and sometimes interruptions cause problems in their work. This paper is divided into two major parts: The first part is a short literature review of effects of multitasking and interruptions in work settings; the second part presents some experimental results of multitasking and interruption management during simulated accidents. Some suggestions are given to improve interruption and multitasking management in safety-critical domains.

Original languageEnglish
Title of host publicationEngineering Psychology and Cognitive Ergonomics - 13th International Conference, EPCE 2016 and Held as Part of HCI International 2016, Proceedings
PublisherSpringer
Pages301-310
Number of pages10
ISBN (Print)9783319400297
DOIs
Publication statusPublished - 1 Jan 2016
MoE publication typeA4 Article in a conference publication
Event13th International Conference on Engineering Psychology and Cognitive Ergonomics, EPCE 2016 and Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016 - Toronto, Canada
Duration: 17 Jul 201622 Jul 2016

Publication series

SeriesLecture Notes in Computer Science
Volume9736
ISSN0302-9743

Conference

Conference13th International Conference on Engineering Psychology and Cognitive Ergonomics, EPCE 2016 and Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016
CountryCanada
CityToronto
Period17/07/1622/07/16

Fingerprint

Multitasking
Accidents
Operator
Nuclear Power Plant
Literature Review
Aviation
Health care
Healthcare
Nuclear power plants
Railroad cars
Safety
Experimental Results

Keywords

  • Control room operator
  • Interruption management
  • Multitasking
  • Nuclear power plant

Cite this

Laarni, J., Karvonen, H., Pakarinen, S., & Torniainen, J. (2016). Multitasking and interruption management in control room operator work during simulated accidents. In Engineering Psychology and Cognitive Ergonomics - 13th International Conference, EPCE 2016 and Held as Part of HCI International 2016, Proceedings (pp. 301-310). Springer. Lecture Notes in Computer Science, Vol.. 9736 https://doi.org/10.1007/978-3-319-40030-3_30
Laarni, Jari ; Karvonen, Hannu ; Pakarinen, Satu ; Torniainen, Jari. / Multitasking and interruption management in control room operator work during simulated accidents. Engineering Psychology and Cognitive Ergonomics - 13th International Conference, EPCE 2016 and Held as Part of HCI International 2016, Proceedings. Springer, 2016. pp. 301-310 (Lecture Notes in Computer Science, Vol. 9736).
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Laarni, J, Karvonen, H, Pakarinen, S & Torniainen, J 2016, Multitasking and interruption management in control room operator work during simulated accidents. in Engineering Psychology and Cognitive Ergonomics - 13th International Conference, EPCE 2016 and Held as Part of HCI International 2016, Proceedings. Springer, Lecture Notes in Computer Science, vol. 9736, pp. 301-310, 13th International Conference on Engineering Psychology and Cognitive Ergonomics, EPCE 2016 and Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016, Toronto, Canada, 17/07/16. https://doi.org/10.1007/978-3-319-40030-3_30

Multitasking and interruption management in control room operator work during simulated accidents. / Laarni, Jari; Karvonen, Hannu; Pakarinen, Satu; Torniainen, Jari.

Engineering Psychology and Cognitive Ergonomics - 13th International Conference, EPCE 2016 and Held as Part of HCI International 2016, Proceedings. Springer, 2016. p. 301-310 (Lecture Notes in Computer Science, Vol. 9736).

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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Laarni J, Karvonen H, Pakarinen S, Torniainen J. Multitasking and interruption management in control room operator work during simulated accidents. In Engineering Psychology and Cognitive Ergonomics - 13th International Conference, EPCE 2016 and Held as Part of HCI International 2016, Proceedings. Springer. 2016. p. 301-310. (Lecture Notes in Computer Science, Vol. 9736). https://doi.org/10.1007/978-3-319-40030-3_30