TY - JOUR
T1 - My business or not?
T2 - The perspective of technology companies on shifting towards care robotics
AU - Lanne, Marinka
AU - Tuisku, Outi
AU - Melkas, Helinä
AU - Niemelä, Marketta
N1 - Funding Information:
This research is supported by the Strategic Research Council at the Academy of Finland, [project name: Robots and the Future of Welfare Services (ROSE), decision numbers: 292980, 314180] and the LUT Research Platform on Smart Services for Digitalisation (DIGI-USER).
Publisher Copyright:
© 2019, © 2019 Informa UK Limited, trading as Taylor & Francis Group.
Copyright:
Copyright 2020 Elsevier B.V., All rights reserved.
PY - 2020/2/1
Y1 - 2020/2/1
N2 - Many countries are investing in the development of robotic applications for health and elderly care services. Some care robots have already been commercialized, and new products are being prepared for future markets. However, generating profitable business from care robots is somewhat challenging and the business ecosystem is growing quite slowly. This paper focuses on emerging care robot business opportunities from the perspective of companies operating on the care technology field. Based on interviews of 10 companies and an online survey data of 13 companies, all from Finland, we highlight the potential and barriers in the care robot business, and suggest actions supporting the growing ecosystem. By using the service ecosystem framework, we describe the business enablers and challenges in a care robot context.
AB - Many countries are investing in the development of robotic applications for health and elderly care services. Some care robots have already been commercialized, and new products are being prepared for future markets. However, generating profitable business from care robots is somewhat challenging and the business ecosystem is growing quite slowly. This paper focuses on emerging care robot business opportunities from the perspective of companies operating on the care technology field. Based on interviews of 10 companies and an online survey data of 13 companies, all from Finland, we highlight the potential and barriers in the care robot business, and suggest actions supporting the growing ecosystem. By using the service ecosystem framework, we describe the business enablers and challenges in a care robot context.
KW - Care robotics
KW - health and care technologies
KW - service business orientation
KW - service ecosystem
UR - http://www.scopus.com/inward/record.url?scp=85070830721&partnerID=8YFLogxK
U2 - 10.1080/09654313.2019.1652249
DO - 10.1080/09654313.2019.1652249
M3 - Article
AN - SCOPUS:85070830721
VL - 28
SP - 296
EP - 318
JO - European Planning Studies
JF - European Planning Studies
SN - 0965-4313
IS - 2
ER -