Abstract
Many countries are investing in the development of robotic applications for health and elderly care services. Some care robots have already been commercialized, and new products are being prepared for future markets. However, generating profitable business from care robots is somewhat challenging and the business ecosystem is growing quite slowly. This paper focuses on emerging care robot business opportunities from the perspective of companies operating on the care technology field. Based on interviews of 10 companies and an online survey data of 13 companies, all from Finland, we highlight the potential and barriers in the care robot business, and suggest actions supporting the growing ecosystem. By using the service ecosystem framework, we describe the business enablers and challenges in a care robot context.
| Original language | English |
|---|---|
| Journal | European Planning Studies |
| DOIs | |
| Publication status | E-pub ahead of print - 12 Aug 2019 |
| MoE publication type | A1 Journal article-refereed |
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Keywords
- Care robotics
- health and care technologies
- service business orientation
- service ecosystem
Cite this
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My business or not? The perspective of technology companies on shifting towards care robotics. / Lanne, Marinka (Corresponding Author); Tuisku, Outi; Melkas, Helinä; Niemelä, Marketta.
In: European Planning Studies, 12.08.2019.Research output: Contribution to journal › Article › Scientific › peer-review
TY - JOUR
T1 - My business or not?
T2 - The perspective of technology companies on shifting towards care robotics
AU - Lanne, Marinka
AU - Tuisku, Outi
AU - Melkas, Helinä
AU - Niemelä, Marketta
PY - 2019/8/12
Y1 - 2019/8/12
N2 - Many countries are investing in the development of robotic applications for health and elderly care services. Some care robots have already been commercialized, and new products are being prepared for future markets. However, generating profitable business from care robots is somewhat challenging and the business ecosystem is growing quite slowly. This paper focuses on emerging care robot business opportunities from the perspective of companies operating on the care technology field. Based on interviews of 10 companies and an online survey data of 13 companies, all from Finland, we highlight the potential and barriers in the care robot business, and suggest actions supporting the growing ecosystem. By using the service ecosystem framework, we describe the business enablers and challenges in a care robot context.
AB - Many countries are investing in the development of robotic applications for health and elderly care services. Some care robots have already been commercialized, and new products are being prepared for future markets. However, generating profitable business from care robots is somewhat challenging and the business ecosystem is growing quite slowly. This paper focuses on emerging care robot business opportunities from the perspective of companies operating on the care technology field. Based on interviews of 10 companies and an online survey data of 13 companies, all from Finland, we highlight the potential and barriers in the care robot business, and suggest actions supporting the growing ecosystem. By using the service ecosystem framework, we describe the business enablers and challenges in a care robot context.
KW - Care robotics
KW - health and care technologies
KW - service business orientation
KW - service ecosystem
UR - http://www.scopus.com/inward/record.url?scp=85070830721&partnerID=8YFLogxK
U2 - 10.1080/09654313.2019.1652249
DO - 10.1080/09654313.2019.1652249
M3 - Article
JO - European Planning Studies
JF - European Planning Studies
SN - 0965-4313
ER -