My business or not?: The perspective of technology companies on shifting towards care robotics

Marinka Lanne; Outi Tuisku; Helinä Melkas; Marketta Niemelä

doi:10.1080/09654313.2019.1652249

My business or not? The perspective of technology companies on shifting towards care robotics

Marinka Lanne^*
, Outi Tuisku
, Helinä Melkas
, Marketta Niemelä

^*Corresponding author for this work

Lappeenranta-Lahti University of Technology LUT

Research output: Contribution to journal › Article › Scientific › peer-review

10 Citations (Scopus)

Abstract

Many countries are investing in the development of robotic applications for health and elderly care services. Some care robots have already been commercialized, and new products are being prepared for future markets. However, generating profitable business from care robots is somewhat challenging and the business ecosystem is growing quite slowly. This paper focuses on emerging care robot business opportunities from the perspective of companies operating on the care technology field. Based on interviews of 10 companies and an online survey data of 13 companies, all from Finland, we highlight the potential and barriers in the care robot business, and suggest actions supporting the growing ecosystem. By using the service ecosystem framework, we describe the business enablers and challenges in a care robot context.

Original language	English
Pages (from-to)	296-318
Journal	European Planning Studies
Volume	28
Issue number	2
Early online date	12 Aug 2019
DOIs	https://doi.org/10.1080/09654313.2019.1652249
Publication status	Published - 1 Feb 2020
MoE publication type	A1 Journal article-refereed

Funding

This research is supported by the Strategic Research Council at the Academy of Finland, [project name: Robots and the Future of Welfare Services (ROSE), decision numbers: 292980, 314180] and the LUT Research Platform on Smart Services for Digitalisation (DIGI-USER).

Keywords

Care robotics
health and care technologies
service business orientation
service ecosystem

Access to Document

10.1080/09654313.2019.1652249

Cite this

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