Native mobile applications for personal wellbeing: A Persuasive Systems Design Evaluation

Sitwat Langrial, Tuomas Lehto, Harri Oinas-Kukkonen, Marja Harjumaa, Pasi Karppinen

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

28 Citations (Scopus)

Abstract

Smartphone applications have shown promise in supporting people to adopt healthy lifestyles. Hence, it is critical to understand persuasive design strategies incorporated in native mobile applications that facilitate behavior change. The aim of our study was to identify distinct persuasive software features assimilated in twelve selected applications using Persuasive Systems Design (PSD) model and provide a methodical framework for systems developers and IS researchers to extract and evaluate such features. Further, this study aimed to provide deeper comprehension of persuasive design and strategies by learning from practice. Exhaustive evaluations were performed by four researchers specializing in persuasive information systems simulating users walking through the applications stepby- step performing regular tasks. The results disclose the need for improvement in designing and incorporating persuasive techniques in personal well-being applications. While self-monitoring and personalization were moderately exploited, tailoring, a key persuasive feature, was not identified among the evaluated applications. In addition, evaluated applications lacked features that could augment human-computer dialogue as well as social support. The contribution of this paper is twofold: while it exposes weakness in persuasive design of native mobile applications for personal wellbeing, it provides a methodical approach for enhancing general persuasiveness of such applications for instance, through enhanced dialogue support. We propose that designers and IS researchers perform rigorous evaluations of persuasive features incorporated in personal well-being applications.
Original languageEnglish
Title of host publicationPACIS 2012 Proceedings
PublisherAssociation for Information Systems AIS
Publication statusPublished - 2012
MoE publication typeA4 Article in a conference publication
Event16th Pacific Asia Conference on Information Systems - Hochiminh City, Viet Nam
Duration: 11 Jul 201215 Jul 2012

Conference

Conference16th Pacific Asia Conference on Information Systems
CountryViet Nam
CityHochiminh City
Period11/07/1215/07/12

Keywords

  • native mobile applications
  • evaluation
  • persuasive systems design model

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    Langrial, S., Lehto, T., Oinas-Kukkonen, H., Harjumaa, M., & Karppinen, P. (2012). Native mobile applications for personal wellbeing: A Persuasive Systems Design Evaluation. In PACIS 2012 Proceedings [93] Association for Information Systems AIS. http://aisel.aisnet.org/pacis2012/93/