Native mobile applications for personal wellbeing: A Persuasive Systems Design Evaluation

Sitwat Langrial, Tuomas Lehto, Harri Oinas-Kukkonen, Marja Harjumaa, Pasi Karppinen

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    35 Citations (Scopus)

    Abstract

    Smartphone applications have shown promise in supporting people to adopt healthy lifestyles. Hence, it is critical to understand persuasive design strategies incorporated in native mobile applications that facilitate behavior change. The aim of our study was to identify distinct persuasive software features assimilated in twelve selected applications using Persuasive Systems Design (PSD) model and provide a methodical framework for systems developers and IS researchers to extract and evaluate such features. Further, this study aimed to provide deeper comprehension of persuasive design and strategies by learning from practice. Exhaustive evaluations were performed by four researchers specializing in persuasive information systems simulating users walking through the applications stepby- step performing regular tasks. The results disclose the need for improvement in designing and incorporating persuasive techniques in personal well-being applications. While self-monitoring and personalization were moderately exploited, tailoring, a key persuasive feature, was not identified among the evaluated applications. In addition, evaluated applications lacked features that could augment human-computer dialogue as well as social support. The contribution of this paper is twofold: while it exposes weakness in persuasive design of native mobile applications for personal wellbeing, it provides a methodical approach for enhancing general persuasiveness of such applications for instance, through enhanced dialogue support. We propose that designers and IS researchers perform rigorous evaluations of persuasive features incorporated in personal well-being applications.
    Original languageEnglish
    Title of host publicationPACIS 2012 Proceedings
    PublisherAssociation for Information Systems (AIS)
    Publication statusPublished - 2012
    MoE publication typeA4 Article in a conference publication
    Event16th Pacific Asia Conference on Information Systems - Hochiminh City, Viet Nam
    Duration: 11 Jul 201215 Jul 2012

    Conference

    Conference16th Pacific Asia Conference on Information Systems
    Country/TerritoryViet Nam
    CityHochiminh City
    Period11/07/1215/07/12

    Keywords

    • native mobile applications
    • evaluation
    • persuasive systems design model

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