New ways to involve consumers in the service development process

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientific

    Original languageEnglish
    Title of host publicationProceedings of the 14th International Academic MindTrek Conference
    Subtitle of host publicationEnvisioning Future Media Environments
    PublisherAssociation for Computing Machinery ACM
    ChapterKeynotes
    Pagesxii
    ISBN (Print)978-1-4503-0011-7
    Publication statusPublished - 2010
    MoE publication typeB3 Non-refereed article in conference proceedings
    EventAcademic MindTrek Conference 2010: Envisioning Future Media Environments - Tampere, Finland
    Duration: 6 Oct 20108 Oct 2010

    Conference

    ConferenceAcademic MindTrek Conference 2010
    CountryFinland
    CityTampere
    Period6/10/108/10/10

    Keywords

    • human driven design
    • innovation showrooms
    • user involvement
    • participatory design

    Cite this

    Ikonen, V. (2010). New ways to involve consumers in the service development process. In Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments (pp. xii). Association for Computing Machinery ACM.