New ways to involve consumers in the service development process

Veikko Ikonen

New ways to involve consumers in the service development process

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific

Original language	English
Title of host publication	Proceedings of the 14th International Academic MindTrek Conference
Subtitle of host publication	Envisioning Future Media Environments
Publisher	Association for Computing Machinery ACM
Chapter	Keynotes
Pages	xii
ISBN (Print)	978-1-4503-0011-7
Publication status	Published - 2010
MoE publication type	B3 Non-refereed article in conference proceedings
Event	14th International Academic MindTrek Conference: Envisioning Future Media Environments, MindTrek 2010 - Tampere, Finland Duration: 6 Oct 2010 → 8 Oct 2010

Conference

Conference	14th International Academic MindTrek Conference: Envisioning Future Media Environments, MindTrek 2010
Country/Territory	Finland
City	Tampere
Period	6/10/10 → 8/10/10

Keywords

human driven design
innovation showrooms
user involvement
participatory design

Cite this

@inproceedings{d2b23bd194c149018b37d860ccdda519,

title = "New ways to involve consumers in the service development process",

keywords = "human driven design, innovation showrooms, user involvement, participatory design",

author = "Veikko Ikonen",

note = "Keynote speech Project code: 30543; 14th International Academic MindTrek Conference: Envisioning Future Media Environments, MindTrek 2010 ; Conference date: 06-10-2010 Through 08-10-2010",

year = "2010",

language = "English",

isbn = "978-1-4503-0011-7",

pages = "xii",

booktitle = "Proceedings of the 14th International Academic MindTrek Conference",

publisher = "Association for Computing Machinery ACM",

address = "United States",

}

Ikonen, V 2010, New ways to involve consumers in the service development process. in Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments. Association for Computing Machinery ACM, pp. xii, 14th International Academic MindTrek Conference: Envisioning Future Media Environments, MindTrek 2010, Tampere, Finland, 6/10/10.

TY - GEN

T1 - New ways to involve consumers in the service development process

AU - Ikonen, Veikko

N1 - Keynote speech Project code: 30543

PY - 2010

Y1 - 2010

KW - human driven design

KW - innovation showrooms

KW - user involvement

KW - participatory design

M3 - Conference article in proceedings

SN - 978-1-4503-0011-7

SP - xii

BT - Proceedings of the 14th International Academic MindTrek Conference

PB - Association for Computing Machinery ACM

T2 - 14th International Academic MindTrek Conference: Envisioning Future Media Environments, MindTrek 2010

Y2 - 6 October 2010 through 8 October 2010

ER -