On exploitation of social features in mobility service platforms

Juho Kostiainen (Corresponding author), Olli Pihlajamaa

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    Abstract

    The term service platform is used to describe systems that vary greatly in purpose, role, users, and architecture. This paper examines different aspects of services platforms, while focusing on the context of transportation and mobility. The goal is to identify how collaborative tools, user-generated content and social media can be incorporated to create benefits for the platform and its users. While various social media features, such as liking, sharing and rating, are becoming more and more common in applications and app stores, there is untapped potential in utilising other social tools with platforms. Platform design could help generate services in a way that supports consistent user involvement and provides benefits for service developers. The potential benefits of social media tools as part of different platform interfaces and elements are examined with an example case of the European-wide mobility service platform MOBiNET.
    Original languageEnglish
    Title of host publication22nd ITS World Congress
    PublisherERTICO - ITS Europe
    Number of pages12
    Publication statusPublished - 2015
    MoE publication typeNot Eligible
    Event22nd ITS World Congress, ITSWC15: Towards Intelligent Mobility - Better Use of Space - Bordeaux, France
    Duration: 5 Oct 20159 Oct 2015
    Conference number: 22

    Conference

    Conference22nd ITS World Congress, ITSWC15
    Abbreviated titleITSWC15
    CountryFrance
    CityBordeaux
    Period5/10/159/10/15

    Fingerprint

    Application programs

    Keywords

    • mobility
    • service platform
    • social software

    Cite this

    Kostiainen, J., & Pihlajamaa, O. (2015). On exploitation of social features in mobility service platforms. In 22nd ITS World Congress ERTICO - ITS Europe.
    Kostiainen, Juho ; Pihlajamaa, Olli. / On exploitation of social features in mobility service platforms. 22nd ITS World Congress. ERTICO - ITS Europe, 2015.
    @inproceedings{e332ddded75b40d58b87b167461bc29c,
    title = "On exploitation of social features in mobility service platforms",
    abstract = "The term service platform is used to describe systems that vary greatly in purpose, role, users, and architecture. This paper examines different aspects of services platforms, while focusing on the context of transportation and mobility. The goal is to identify how collaborative tools, user-generated content and social media can be incorporated to create benefits for the platform and its users. While various social media features, such as liking, sharing and rating, are becoming more and more common in applications and app stores, there is untapped potential in utilising other social tools with platforms. Platform design could help generate services in a way that supports consistent user involvement and provides benefits for service developers. The potential benefits of social media tools as part of different platform interfaces and elements are examined with an example case of the European-wide mobility service platform MOBiNET.",
    keywords = "mobility, service platform, social software",
    author = "Juho Kostiainen and Olli Pihlajamaa",
    year = "2015",
    language = "English",
    booktitle = "22nd ITS World Congress",
    publisher = "ERTICO - ITS Europe",
    address = "Belgium",

    }

    Kostiainen, J & Pihlajamaa, O 2015, On exploitation of social features in mobility service platforms. in 22nd ITS World Congress. ERTICO - ITS Europe, 22nd ITS World Congress, ITSWC15, Bordeaux, France, 5/10/15.

    On exploitation of social features in mobility service platforms. / Kostiainen, Juho (Corresponding author); Pihlajamaa, Olli.

    22nd ITS World Congress. ERTICO - ITS Europe, 2015.

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    TY - GEN

    T1 - On exploitation of social features in mobility service platforms

    AU - Kostiainen, Juho

    AU - Pihlajamaa, Olli

    PY - 2015

    Y1 - 2015

    N2 - The term service platform is used to describe systems that vary greatly in purpose, role, users, and architecture. This paper examines different aspects of services platforms, while focusing on the context of transportation and mobility. The goal is to identify how collaborative tools, user-generated content and social media can be incorporated to create benefits for the platform and its users. While various social media features, such as liking, sharing and rating, are becoming more and more common in applications and app stores, there is untapped potential in utilising other social tools with platforms. Platform design could help generate services in a way that supports consistent user involvement and provides benefits for service developers. The potential benefits of social media tools as part of different platform interfaces and elements are examined with an example case of the European-wide mobility service platform MOBiNET.

    AB - The term service platform is used to describe systems that vary greatly in purpose, role, users, and architecture. This paper examines different aspects of services platforms, while focusing on the context of transportation and mobility. The goal is to identify how collaborative tools, user-generated content and social media can be incorporated to create benefits for the platform and its users. While various social media features, such as liking, sharing and rating, are becoming more and more common in applications and app stores, there is untapped potential in utilising other social tools with platforms. Platform design could help generate services in a way that supports consistent user involvement and provides benefits for service developers. The potential benefits of social media tools as part of different platform interfaces and elements are examined with an example case of the European-wide mobility service platform MOBiNET.

    KW - mobility

    KW - service platform

    KW - social software

    M3 - Conference article in proceedings

    BT - 22nd ITS World Congress

    PB - ERTICO - ITS Europe

    ER -

    Kostiainen J, Pihlajamaa O. On exploitation of social features in mobility service platforms. In 22nd ITS World Congress. ERTICO - ITS Europe. 2015