Abstract
A growing number of information and communication
technologies are being developed to support a change in
users' attitudes and behaviour or both i.e. to persuade
people. In the development of these kinds of systems,
persuasion strategies and principles play an important
role. They are classical principles that are found to
have an influence on attitudes and behaviours. There
already exist several approaches to the design and
evaluation of behaviour change support systems. However,
there is a need for a more comprehensive framework which
describes how the persuasion principles can be
implemented; that is, how to transform them into software
requirements and functionalities. It would also be
important to address the question of how to integrate
persuasive design approaches into systems development.
The objective of this doctoral thesis is to provide a
framework for designing and evaluating behaviour change
support systems and evaluating the utility of the
developed model by using it for its purpose in an
e-Health context, in particular in the early stages of
systems development and in the evaluation of existing
systems. This doctoral thesis applies a design science
research approach which aims at designing new and novel
artefacts, constructs, intended to solve identified
organizational problems. The construct is a conceptual
model based on literature analysis, and the evaluations
are conducted using a case study approach.
This doctoral thesis describes the key theories behind
the development of persuasive systems and proposes an
innovative construction, the Persuasive Systems Design
model. It also evaluates the practical applicability of
the model in three case studies. The findings show that
the model can be successfully applied during the user
requirements analysis and concept design phases in order
to identify new potential persuasive functionalities and
analysing persuasive functionalities of an existing
product. The main contribution of this doctoral thesis is
participation in the development of a conceptual model
for designing and evaluating behaviour change support
systems.
Original language | English |
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Qualification | Doctor Degree |
Supervisors/Advisors |
|
Award date | 14 Nov 2014 |
Place of Publication | Espoo |
Publisher | |
Print ISBNs | 978-951-38-8169-6 |
Electronic ISBNs | 978-951-38-8170-2 |
Publication status | Published - 2014 |
MoE publication type | G5 Doctoral dissertation (article) |
Keywords
- persuasive systems design
- behavior change support systems
- e-Health
- PSD
- BCSS