Online Tools for Co-design: User Involvement through the Innovation Process

Pirjo Näkki, Maria Antikainen

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review


    Social media tools provide new possibilities to involve end users as codesigners through the whole innovation process. Owela (Open Web Lab) is an online community that supports participatory design within users, designers and developers. Currently Owela serves as a platform that collects user feedback, experiences and ideas from different physical and online sources. In this paper we present the Owela co-design model and tools for different phases of the innovation process. The co-design process consists of open innovation space and scheduled projects for product and service development. We present a case example of the use of the Owela process in a design process of the social bookmarking service called Tilkut. We conclude that online tools can make the codesign easier and cheaper to apply in everyday work. However, the traditional tools and methods can not be directly applied on the web, but the whole design process should be reconsidered in aim to work well online. A combination of online and offline tools is needed for effective co-design.
    Original languageEnglish
    Title of host publicationNordiCHI 2008 Workshops
    Subtitle of host publicationNew Approaches to Requirements Elicitation & How Can HCI Improve Social Media Development?
    Place of PublicationTrondheim, Norway
    PublisherTapir akademisk forlag
    ISBN (Print)978-82-519-2394-1
    Publication statusPublished - 2008
    MoE publication typeA4 Article in a conference publication
    EventNordiCHI Workshop, Lund, Sweden, 18.-22.10.2008 -
    Duration: 1 Jan 2008 → …


    ConferenceNordiCHI Workshop, Lund, Sweden, 18.-22.10.2008
    Period1/01/08 → …


    • co-design
    • online laboratory
    • social media
    • innovation process
    • web tools
    • participatory design


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