Organizational learning in an innovation network: Enhancing the agency of public service organizations

Research output: Contribution to journalArticleScientificpeer-review

13 Citations (Scopus)

Abstract

The purpose of this paper is to examine how collaborative service development in a public-private citizen innovation network can be approached as an organizational learning process. Although the importance of learning in networks has been highlighted in earlier studies, the actual processes and outcomes have remained less studied, especially in the public service context.
Original languageEnglish
Pages (from-to)140-161
JournalJournal of Service Theory and Practice
Volume25
Issue number2
DOIs
Publication statusPublished - 2015
MoE publication typeA1 Journal article-refereed

Fingerprint

Service development
Public-private
Service organization
Learning process
Innovation networks
Public services
Organizational learning

Keywords

  • expansive learning
  • organizational learning
  • innovation networks
  • service development
  • networked learning
  • public service organizations

Cite this

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title = "Organizational learning in an innovation network: Enhancing the agency of public service organizations",
abstract = "The purpose of this paper is to examine how collaborative service development in a public-private citizen innovation network can be approached as an organizational learning process. Although the importance of learning in networks has been highlighted in earlier studies, the actual processes and outcomes have remained less studied, especially in the public service context.",
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Organizational learning in an innovation network: Enhancing the agency of public service organizations. / Kallio, Katri; Lappalainen, Inka.

In: Journal of Service Theory and Practice, Vol. 25, No. 2, 2015, p. 140-161.

Research output: Contribution to journalArticleScientificpeer-review

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AB - The purpose of this paper is to examine how collaborative service development in a public-private citizen innovation network can be approached as an organizational learning process. Although the importance of learning in networks has been highlighted in earlier studies, the actual processes and outcomes have remained less studied, especially in the public service context.

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KW - networked learning

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