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Organizational learning in an innovation network: Enhancing the agency of public service organizations

  • Katri Kallio
  • , Inka Lappalainen

    Research output: Contribution to journalArticleScientificpeer-review

    Abstract

    The purpose of this paper is to examine how collaborative service development in a public-private citizen innovation network can be approached as an organizational learning process. Although the importance of learning in networks has been highlighted in earlier studies, the actual processes and outcomes have remained less studied, especially in the public service context.
    Original languageEnglish
    Pages (from-to)140-161
    JournalJournal of Service Theory and Practice
    Volume25
    Issue number2
    DOIs
    Publication statusPublished - 2015
    MoE publication typeA1 Journal article-refereed

    UN SDGs

    This output contributes to the following UN Sustainable Development Goals (SDGs)

    1. SDG 8 - Decent Work and Economic Growth
      SDG 8 Decent Work and Economic Growth

    Keywords

    • expansive learning
    • organizational learning
    • innovation networks
    • service development
    • networked learning
    • public service organizations

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