Outsourcing in water supply network maintenance: opportunities and risks

Tero Välisalo, Ossi, A. Heino, Pekka E. Pietilä

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Abstract

Water supply and sewerage networks have deteriorated in many places, and the pace of rehabilitation and maintenance has been inadequate for several years. To prevent a further increase in the renovation debt, the volume of network renovation must increase and more attention must be paid to maintenance. This requires an increase in the number of renovation and maintenance contracts between water utilities and private or public service providers. One prerequisite for the success of partnerships is that risks are managed. The results of this paper are based on a questionnaire and interview studies. The questionnaire studied the current and future rates of outsourcing of network maintenance duties. The interviews were held with both water utilities and service providers in order to establish the current situation for partnership contracts and outsourcing. The water utilities commonly outsource renovation tasks in particular based on the use of no-dig methods (a method in which an attempt is made to renovate with minimal or zero digging). However, they do not wish to outsource maintenance duties that may threaten the quality of domestic water. Service providers are interested in deeper co-operation. Cost-effectiveness and service development can be achieved via more comprehensive and longer-term contracts. Successful partnerships require contract know-how and risk management, and they must be in the line with the strategy of the water utilities
Original languageEnglish
Title of host publicationThe 12th Nordic/NORDIWA Wastewater Conference, Conference Book
Place of PublicationHelsinki
Pages184-192
Publication statusPublished - 2011
MoE publication typeA4 Article in a conference publication
Event12th Nordic Wastewater Conference - Helsinki, Finland
Duration: 14 Nov 201116 Nov 2011
Conference number: 12

Conference

Conference12th Nordic Wastewater Conference
CountryFinland
CityHelsinki
Period14/11/1116/11/11

Fingerprint

outsourcing
water supply
water
public service
debt
contract
cost
services

Cite this

Välisalo, T., Heino, O. A., & Pietilä, P. E. (2011). Outsourcing in water supply network maintenance: opportunities and risks. In The 12th Nordic/NORDIWA Wastewater Conference, Conference Book (pp. 184-192). Helsinki.
Välisalo, Tero ; Heino, Ossi, A. ; Pietilä, Pekka E. / Outsourcing in water supply network maintenance: opportunities and risks. The 12th Nordic/NORDIWA Wastewater Conference, Conference Book. Helsinki, 2011. pp. 184-192
@inproceedings{cfb318bae3534a13a4e4b4de93485d5f,
title = "Outsourcing in water supply network maintenance: opportunities and risks",
abstract = "Water supply and sewerage networks have deteriorated in many places, and the pace of rehabilitation and maintenance has been inadequate for several years. To prevent a further increase in the renovation debt, the volume of network renovation must increase and more attention must be paid to maintenance. This requires an increase in the number of renovation and maintenance contracts between water utilities and private or public service providers. One prerequisite for the success of partnerships is that risks are managed. The results of this paper are based on a questionnaire and interview studies. The questionnaire studied the current and future rates of outsourcing of network maintenance duties. The interviews were held with both water utilities and service providers in order to establish the current situation for partnership contracts and outsourcing. The water utilities commonly outsource renovation tasks in particular based on the use of no-dig methods (a method in which an attempt is made to renovate with minimal or zero digging). However, they do not wish to outsource maintenance duties that may threaten the quality of domestic water. Service providers are interested in deeper co-operation. Cost-effectiveness and service development can be achieved via more comprehensive and longer-term contracts. Successful partnerships require contract know-how and risk management, and they must be in the line with the strategy of the water utilities",
author = "Tero V{\"a}lisalo and Heino, {Ossi, A.} and Pietil{\"a}, {Pekka E.}",
note = "Project code: 42278",
year = "2011",
language = "English",
isbn = "978-952-5000-84-9",
pages = "184--192",
booktitle = "The 12th Nordic/NORDIWA Wastewater Conference, Conference Book",

}

Välisalo, T, Heino, OA & Pietilä, PE 2011, Outsourcing in water supply network maintenance: opportunities and risks. in The 12th Nordic/NORDIWA Wastewater Conference, Conference Book. Helsinki, pp. 184-192, 12th Nordic Wastewater Conference, Helsinki, Finland, 14/11/11.

Outsourcing in water supply network maintenance: opportunities and risks. / Välisalo, Tero; Heino, Ossi, A.; Pietilä, Pekka E.

The 12th Nordic/NORDIWA Wastewater Conference, Conference Book. Helsinki, 2011. p. 184-192.

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

TY - GEN

T1 - Outsourcing in water supply network maintenance: opportunities and risks

AU - Välisalo, Tero

AU - Heino, Ossi, A.

AU - Pietilä, Pekka E.

N1 - Project code: 42278

PY - 2011

Y1 - 2011

N2 - Water supply and sewerage networks have deteriorated in many places, and the pace of rehabilitation and maintenance has been inadequate for several years. To prevent a further increase in the renovation debt, the volume of network renovation must increase and more attention must be paid to maintenance. This requires an increase in the number of renovation and maintenance contracts between water utilities and private or public service providers. One prerequisite for the success of partnerships is that risks are managed. The results of this paper are based on a questionnaire and interview studies. The questionnaire studied the current and future rates of outsourcing of network maintenance duties. The interviews were held with both water utilities and service providers in order to establish the current situation for partnership contracts and outsourcing. The water utilities commonly outsource renovation tasks in particular based on the use of no-dig methods (a method in which an attempt is made to renovate with minimal or zero digging). However, they do not wish to outsource maintenance duties that may threaten the quality of domestic water. Service providers are interested in deeper co-operation. Cost-effectiveness and service development can be achieved via more comprehensive and longer-term contracts. Successful partnerships require contract know-how and risk management, and they must be in the line with the strategy of the water utilities

AB - Water supply and sewerage networks have deteriorated in many places, and the pace of rehabilitation and maintenance has been inadequate for several years. To prevent a further increase in the renovation debt, the volume of network renovation must increase and more attention must be paid to maintenance. This requires an increase in the number of renovation and maintenance contracts between water utilities and private or public service providers. One prerequisite for the success of partnerships is that risks are managed. The results of this paper are based on a questionnaire and interview studies. The questionnaire studied the current and future rates of outsourcing of network maintenance duties. The interviews were held with both water utilities and service providers in order to establish the current situation for partnership contracts and outsourcing. The water utilities commonly outsource renovation tasks in particular based on the use of no-dig methods (a method in which an attempt is made to renovate with minimal or zero digging). However, they do not wish to outsource maintenance duties that may threaten the quality of domestic water. Service providers are interested in deeper co-operation. Cost-effectiveness and service development can be achieved via more comprehensive and longer-term contracts. Successful partnerships require contract know-how and risk management, and they must be in the line with the strategy of the water utilities

M3 - Conference article in proceedings

SN - 978-952-5000-84-9

SP - 184

EP - 192

BT - The 12th Nordic/NORDIWA Wastewater Conference, Conference Book

CY - Helsinki

ER -

Välisalo T, Heino OA, Pietilä PE. Outsourcing in water supply network maintenance: opportunities and risks. In The 12th Nordic/NORDIWA Wastewater Conference, Conference Book. Helsinki. 2011. p. 184-192