@inbook{543a21c7e8ba4bc4b4426939d0a6b067,
title = "Persuasive systems design: Key issues, process model and system features",
keywords = "socio-technical system, behavioral outcomes, system features, development approach, conceptual research, persuasive technology",
author = "Harri Oinas-Kukkonen and Marja Harjumaa",
year = "2018",
month = jul,
day = "19",
language = "English",
isbn = "978-081-53691-8-9",
pages = "105--123",
editor = "Michael Howlett and Ishani Mukherjee",
booktitle = "Routledge Handbook of Policy Design",
publisher = "Routledge",
address = "United Kingdom",
edition = "1",
}