Abstract
Telepresence robots have been suggested as a solution to
alleviate the loneliness of the elderly. In earlier
studies, user requirements regarding data quality,
connectivity, navigation, and privacy issues have been
listed, but feasible calling practices have not been
established. We studied the usage of a telepresence robot
Double in a nursing home by an elderly resident and her
daughters. To enable her to contact her daughters, she
could use "Please call me" buttons to send text messages
to the daughters' mobile phones. This paper addresses the
calling practices with telepresence robots that enable
fluent communication but preserves the privacy of the
residents, the care staff and visitors. Examples of
practical suggestions found in the study were the
establishment of mutually agreed calling rules and a
"30-minute privacy" button.
| Original language | English |
|---|---|
| Title of host publication | HRI '17 |
| Subtitle of host publication | Proceedings of the Companion of the 2017 ACM/IEEE International Conference on Human-Robot Interaction |
| Editors | Bilge Mutlu, Manfred Tscheligi |
| Publisher | Association for Computing Machinery ACM |
| Pages | 55-56 |
| ISBN (Print) | 978-1-4503-4885-0 |
| DOIs | |
| Publication status | Published - 6 Mar 2017 |
| MoE publication type | A4 Article in a conference publication |
| Event | 2017 ACM/IEEE International Conference on Human-Robot Interaction - Vienna, Austria Duration: 6 Mar 2017 → 9 Mar 2017 |
Conference
| Conference | 2017 ACM/IEEE International Conference on Human-Robot Interaction |
|---|---|
| Abbreviated title | HRI 2017 |
| Country/Territory | Austria |
| City | Vienna |
| Period | 6/03/17 → 9/03/17 |
Keywords
- telepresence
- robots
- double
- elderly
- calling practices
- privacy
- user requirements