Please call me? Calling practices with telepresence robots for the elderly

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    5 Citations (Scopus)

    Abstract

    Telepresence robots have been suggested as a solution to alleviate the loneliness of the elderly. In earlier studies, user requirements regarding data quality, connectivity, navigation, and privacy issues have been listed, but feasible calling practices have not been established. We studied the usage of a telepresence robot Double in a nursing home by an elderly resident and her daughters. To enable her to contact her daughters, she could use "Please call me" buttons to send text messages to the daughters' mobile phones. This paper addresses the calling practices with telepresence robots that enable fluent communication but preserves the privacy of the residents, the care staff and visitors. Examples of practical suggestions found in the study were the establishment of mutually agreed calling rules and a "30-minute privacy" button.
    Original languageEnglish
    Title of host publicationHRI 2017 - Companion of the 2017 ACM/IEEE International Conference on Human-Robot Interaction
    PublisherAssociation for Computing Machinery ACM
    Pages55-56
    Number of pages2
    ISBN (Electronic)9781450348850
    ISBN (Print)978-1-4503-4885-0
    DOIs
    Publication statusPublished - 6 Mar 2017
    MoE publication typeA4 Article in a conference publication
    Event2017 ACM/IEEE International Conference on Human-Robot Interaction - Vienna, Austria
    Duration: 6 Mar 20179 Mar 2017

    Conference

    Conference2017 ACM/IEEE International Conference on Human-Robot Interaction
    Abbreviated titleHRI 2017
    CountryAustria
    CityVienna
    Period6/03/179/03/17

    Keywords

    • telepresence
    • robots
    • double
    • elderly
    • calling practices
    • privacy
    • user requirements

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