Practical model for user-driven innovation in agile software development

Pirjo Näkki, Kaisa Koskela, Minna Pikkarainen

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    7 Citations (Scopus)


    Social media provide new opportunities for user-driven innovation, since users can easily share ideas online and contribute to challenges launched by companies. However, companies are lacking models and practices for involving users in their innovation and software development process besides open idea generation campaigns. In this paper, we present a model for user-driven innovation and software development based on agile software development practices and online co-creation tools. The theory-based model has been validated in an empirical case study with 33 end users and four software developers that created a new online service based on the users' ideas. The case study proved that end-users can be integrated into agile software development, when using a structured process and online co-creation tools.
    Original languageEnglish
    Title of host publication2011 17th International Conference on Concurrent Enterprising (ICR 2011)
    Place of PublicationAachen, Germany
    PublisherIEEE Institute of Electrical and Electronic Engineers
    ISBN (Electronic)978-3-943024-05-0
    ISBN (Print)978-1-4577-0772-8
    Publication statusPublished - 2011
    MoE publication typeA4 Article in a conference publication
    Event17th International Conference on Concurrent Enterprising, ICE 2011 - Aachen , Germany
    Duration: 20 Jun 201122 Jun 2011


    Conference17th International Conference on Concurrent Enterprising, ICE 2011
    Abbreviated titleICE


    • user-driven innovation
    • agile software development
    • online co-creation tools
    • social media
    • user involvement


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