Practices for involving customer organizations in service innovation

Heidi Korhonen, M. Westerlund, Markku Mikkola, Ilari Kaarela, Tapani Ryynänen

    Research output: Chapter in Book/Report/Conference proceedingConference abstract in proceedingsScientific

    Original languageEnglish
    Title of host publicationInnovative Service Perspectives
    Subtitle of host publicationProceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012
    PublisherSvenska handelshögskolan
    ISBN (Print)978-952-232-170-1
    Publication statusPublished - 2012
    MoE publication typeNot Eligible
    Event7th AMA SERVSIG International Service Research Conference - Helsinki, Finland
    Duration: 7 Jun 20129 Jun 2012

    Conference

    Conference7th AMA SERVSIG International Service Research Conference
    CountryFinland
    CityHelsinki
    Period7/06/129/06/12

    Cite this

    Korhonen, H., Westerlund, M., Mikkola, M., Kaarela, I., & Ryynänen, T. (2012). Practices for involving customer organizations in service innovation. In Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012 [57] Svenska handelshögskolan. http://hdl.handle.net/10138/36614