Practices for involving customer organizations in service innovation

Heidi Korhonen; M. Westerlund; Markku Mikkola; Ilari Kaarela; Tapani Ryynänen

Practices for involving customer organizations in service innovation

Heidi Korhonen, M. Westerlund, Markku Mikkola, Ilari Kaarela, Tapani Ryynänen

Research output: Chapter in Book/Report/Conference proceeding › Conference abstract in proceedings › Scientific

Original language	English
Title of host publication	Innovative Service Perspectives
Subtitle of host publication	Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012
Publisher	Svenska handelshögskolan
ISBN (Print)	978-952-232-170-1
Publication status	Published - 2012
MoE publication type	Not Eligible
Event	7th AMA SERVSIG International Service Research Conference - Helsinki, Finland Duration: 7 Jun 2012 → 9 Jun 2012

Conference

Conference	7th AMA SERVSIG International Service Research Conference
Country/Territory	Finland
City	Helsinki
Period	7/06/12 → 9/06/12

Access to Document

http://hdl.handle.net/10138/36614

Cite this

@inbook{c60b1161e41b449dbcecf92f0d921237,

title = "Practices for involving customer organizations in service innovation",

author = "Heidi Korhonen and M. Westerlund and Markku Mikkola and Ilari Kaarela and Tapani Ryyn{\"a}nen",

note = "Abstract reviewed + publ. Project code: 39867; 7th AMA SERVSIG International Service Research Conference ; Conference date: 07-06-2012 Through 09-06-2012",

year = "2012",

language = "English",

isbn = "978-952-232-170-1",

booktitle = "Innovative Service Perspectives",

publisher = "Svenska handelsh{\"o}gskolan",

address = "Finland",

}

Korhonen, H, Westerlund, M, Mikkola, M, Kaarela, I & Ryynänen, T 2012, Practices for involving customer organizations in service innovation. in Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012., 57, Svenska handelshögskolan, 7th AMA SERVSIG International Service Research Conference , Helsinki, Finland, 7/06/12. <http://hdl.handle.net/10138/36614>

Practices for involving customer organizations in service innovation. / Korhonen, Heidi; Westerlund, M.; Mikkola, Markku et al.
Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012. Svenska handelshögskolan, 2012. 57.

Research output: Chapter in Book/Report/Conference proceeding › Conference abstract in proceedings › Scientific

TY - CHAP

T1 - Practices for involving customer organizations in service innovation

AU - Korhonen, Heidi

AU - Westerlund, M.

AU - Mikkola, Markku

AU - Kaarela, Ilari

AU - Ryynänen, Tapani

N1 - Abstract reviewed + publ. Project code: 39867

PY - 2012

Y1 - 2012

M3 - Conference abstract in proceedings

SN - 978-952-232-170-1

BT - Innovative Service Perspectives

PB - Svenska handelshögskolan

T2 - 7th AMA SERVSIG International Service Research Conference

Y2 - 7 June 2012 through 9 June 2012

ER -