Practices for involving customer organizations in service innovation

Heidi Korhonen, M. Westerlund, Markku Mikkola, Ilari Kaarela, Tapani Ryynänen

    Research output: Chapter in Book/Report/Conference proceedingConference abstract in proceedingsScientific

    Original languageEnglish
    Title of host publicationInnovative Service Perspectives
    Subtitle of host publicationProceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012
    PublisherSvenska handelshögskolan
    ISBN (Print)978-952-232-170-1
    Publication statusPublished - 2012
    MoE publication typeNot Eligible
    Event7th AMA SERVSIG International Service Research Conference - Helsinki, Finland
    Duration: 7 Jun 20129 Jun 2012

    Conference

    Conference7th AMA SERVSIG International Service Research Conference
    CountryFinland
    CityHelsinki
    Period7/06/129/06/12

    Cite this

    Korhonen, H., Westerlund, M., Mikkola, M., Kaarela, I., & Ryynänen, T. (2012). Practices for involving customer organizations in service innovation. In Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012 [57] Svenska handelshögskolan.
    Korhonen, Heidi ; Westerlund, M. ; Mikkola, Markku ; Kaarela, Ilari ; Ryynänen, Tapani. / Practices for involving customer organizations in service innovation. Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012. Svenska handelshögskolan, 2012.
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    title = "Practices for involving customer organizations in service innovation",
    author = "Heidi Korhonen and M. Westerlund and Markku Mikkola and Ilari Kaarela and Tapani Ryyn{\"a}nen",
    note = "Abstract reviewed + publ. Project code: 39867",
    year = "2012",
    language = "English",
    isbn = "978-952-232-170-1",
    booktitle = "Innovative Service Perspectives",
    publisher = "Svenska handelsh{\"o}gskolan",
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    Korhonen, H, Westerlund, M, Mikkola, M, Kaarela, I & Ryynänen, T 2012, Practices for involving customer organizations in service innovation. in Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012., 57, Svenska handelshögskolan, 7th AMA SERVSIG International Service Research Conference , Helsinki, Finland, 7/06/12.

    Practices for involving customer organizations in service innovation. / Korhonen, Heidi; Westerlund, M.; Mikkola, Markku; Kaarela, Ilari; Ryynänen, Tapani.

    Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012. Svenska handelshögskolan, 2012. 57.

    Research output: Chapter in Book/Report/Conference proceedingConference abstract in proceedingsScientific

    TY - CHAP

    T1 - Practices for involving customer organizations in service innovation

    AU - Korhonen, Heidi

    AU - Westerlund, M.

    AU - Mikkola, Markku

    AU - Kaarela, Ilari

    AU - Ryynänen, Tapani

    N1 - Abstract reviewed + publ. Project code: 39867

    PY - 2012

    Y1 - 2012

    M3 - Conference abstract in proceedings

    SN - 978-952-232-170-1

    BT - Innovative Service Perspectives

    PB - Svenska handelshögskolan

    ER -

    Korhonen H, Westerlund M, Mikkola M, Kaarela I, Ryynänen T. Practices for involving customer organizations in service innovation. In Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012. Svenska handelshögskolan. 2012. 57