Practices for involving customer organizations in service innovation

Heidi Korhonen, M. Westerlund, Markku Mikkola, Ilari Kaarela, Tapani Ryynänen

Research output: Chapter in Book/Report/Conference proceedingConference abstract in proceedingsScientific

Original languageEnglish
Title of host publicationInnovative Service Perspectives
Subtitle of host publicationProceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012
PublisherSvenska handelshögskolan
ISBN (Print)978-952-232-170-1
Publication statusPublished - 2012
MoE publication typeNot Eligible
Event7th AMA SERVSIG International Service Research Conference - Helsinki, Finland
Duration: 7 Jun 20129 Jun 2012

Conference

Conference7th AMA SERVSIG International Service Research Conference
CountryFinland
CityHelsinki
Period7/06/129/06/12

Cite this

Korhonen, H., Westerlund, M., Mikkola, M., Kaarela, I., & Ryynänen, T. (2012). Practices for involving customer organizations in service innovation. In Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012 [57] Svenska handelshögskolan.
Korhonen, Heidi ; Westerlund, M. ; Mikkola, Markku ; Kaarela, Ilari ; Ryynänen, Tapani. / Practices for involving customer organizations in service innovation. Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012. Svenska handelshögskolan, 2012.
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note = "Abstract reviewed + publ. Project code: 39867",
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isbn = "978-952-232-170-1",
booktitle = "Innovative Service Perspectives",
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Korhonen, H, Westerlund, M, Mikkola, M, Kaarela, I & Ryynänen, T 2012, Practices for involving customer organizations in service innovation. in Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012., 57, Svenska handelshögskolan, 7th AMA SERVSIG International Service Research Conference , Helsinki, Finland, 7/06/12.

Practices for involving customer organizations in service innovation. / Korhonen, Heidi; Westerlund, M.; Mikkola, Markku; Kaarela, Ilari; Ryynänen, Tapani.

Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012. Svenska handelshögskolan, 2012. 57.

Research output: Chapter in Book/Report/Conference proceedingConference abstract in proceedingsScientific

TY - CHAP

T1 - Practices for involving customer organizations in service innovation

AU - Korhonen, Heidi

AU - Westerlund, M.

AU - Mikkola, Markku

AU - Kaarela, Ilari

AU - Ryynänen, Tapani

N1 - Abstract reviewed + publ. Project code: 39867

PY - 2012

Y1 - 2012

M3 - Conference abstract in proceedings

SN - 978-952-232-170-1

BT - Innovative Service Perspectives

PB - Svenska handelshögskolan

ER -

Korhonen H, Westerlund M, Mikkola M, Kaarela I, Ryynänen T. Practices for involving customer organizations in service innovation. In Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012. Svenska handelshögskolan. 2012. 57