Principles for measuring customer satisfaction in testing laboratories

Veikko Virtanen

Research output: Book/ReportReport

Original languageEnglish
Place of PublicationEspoo
PublisherVTT Technical Research Centre of Finland
Number of pages28
Publication statusPublished - 1998
MoE publication typeD4 Published development or research report or study

Publication series

SeriesVALB
Number349

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