Process for Mapping Challenges of Cross-Border Mobility in the Barents Region

Mari Suoheimo, Toni Lusikka

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Abstract

There is a challenge in identifying problems in common to tackle them creatively and jointly in Mobility as a Service (MaaS) development. This all requires collaboration and commitment, which is a wicked problem and a novel perspective in transportation and MaaS development. Mess Map™ is a tool to aid in creating shared understanding in cross-border mobility in the Barents region.
Mess Map™ is a giant map that aims to map the whole complexity through a dialogue among the relevant stakeholders involved. In this case study, there were five transportation and MaaS projects besides other relevant stakeholders involved. The meetings were facilitated and run from a service design perspective that has a co-creational and holistic aim. The objective was to understand how the tool can be used in a service design process and how it can help the stakeholders to engage and find common goals.
Original languageEnglish
Title of host publicationProceedings of The Sixth International Conference on Design Creativity
EditorsJean-François Boujut, Gaetano Cascini, Saeema Ahmed-Kristensen, Georgi V. Georgiev, Netta Iivari
PublisherDesign Society
Pages168-175
ISBN (Print)978-1-912254-11-8
DOIs
Publication statusPublished - 26 Aug 2020
MoE publication typeA4 Article in a conference publication
Event6th International Conference on Design Creativity, ICDC 2020 - Virtual, Oulu, Finland
Duration: 26 Aug 202028 Aug 2020
Conference number: 6

Conference

Conference6th International Conference on Design Creativity, ICDC 2020
Abbreviated titleICDC2020
CountryFinland
CityOulu
Period26/08/2028/08/20

Keywords

  • Cross-border mobility
  • complex stakeholder management
  • Mess Mapping™
  • service design
  • wicked problems

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  • Cite this

    Suoheimo, M., & Lusikka, T. (2020). Process for Mapping Challenges of Cross-Border Mobility in the Barents Region. In J-F. Boujut, G. Cascini, S. Ahmed-Kristensen, G. V. Georgiev, & N. Iivari (Eds.), Proceedings of The Sixth International Conference on Design Creativity (pp. 168-175). Design Society. https://doi.org/10.35199/ICDC.2020.21