Abstract
| Original language | English |
|---|---|
| Title of host publication | VTT Symposium on Service Innovation |
| Place of Publication | Espoo |
| Publisher | VTT Technical Research Centre of Finland |
| Pages | 269-280 |
| Publication status | Published - 2011 |
| MoE publication type | A4 Article in a conference publication |
| Event | VTT Symposium on Service Innovation - Espoo, Finland Duration: 18 Aug 2011 → 18 Aug 2011 |
Publication series
| Name | VTT Symposium |
|---|---|
| Publisher | VTT |
| Number | 271 |
| ISSN (Print) | 0357-9387 |
| ISSN (Electronic) | 1455-0873 |
Conference
| Conference | VTT Symposium on Service Innovation |
|---|---|
| Country | Finland |
| City | Espoo |
| Period | 18/08/11 → 18/08/11 |
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Procurement of ICT services for schools : Towards a decentralised process for the benefit of stakeholders and the environment. / Hautala, Raine; Leviäkangas, Pekka; Öörni, Risto; Britschgi, Virpi.
VTT Symposium on Service Innovation. Espoo : VTT Technical Research Centre of Finland, 2011. p. 269-280 (VTT Symposium; No. 271).Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review
TY - GEN
T1 - Procurement of ICT services for schools
T2 - Towards a decentralised process for the benefit of stakeholders and the environment
AU - Hautala, Raine
AU - Leviäkangas, Pekka
AU - Öörni, Risto
AU - Britschgi, Virpi
PY - 2011
Y1 - 2011
N2 - The aim of this research was to evaluate modern ICT procurement practices and ICT deployment in Finnish-speaking schools in the Municipality of Kauniainen. The main idea was to procure ICT services rather than hardware. The school administration defines the needs of schools and procures the services through competitive tendering. The first phase of the research was to review the previous problems associated with the old practices. The second phase was to assess how the new practice has affected the service level, costs and environmental aspects of ICT in schools. The results show that the procurement of services rather than hardware has proved to be the right decision: service levels have been improved, costs have been reduced by about 40% and, due to a longer life cycle for workstations and reduced electricity consumption, the environmental load has been cut by about 50%. The model adopted in Kauniainen requires the schools and school administration to have the skills and expertise to define their needs and the competencies to prepare and execute the procurement process. The most important prerequisite seems to be political will at local level to grant the school administration the freedom to choose the right kind of ICT service system to fit its needs.
AB - The aim of this research was to evaluate modern ICT procurement practices and ICT deployment in Finnish-speaking schools in the Municipality of Kauniainen. The main idea was to procure ICT services rather than hardware. The school administration defines the needs of schools and procures the services through competitive tendering. The first phase of the research was to review the previous problems associated with the old practices. The second phase was to assess how the new practice has affected the service level, costs and environmental aspects of ICT in schools. The results show that the procurement of services rather than hardware has proved to be the right decision: service levels have been improved, costs have been reduced by about 40% and, due to a longer life cycle for workstations and reduced electricity consumption, the environmental load has been cut by about 50%. The model adopted in Kauniainen requires the schools and school administration to have the skills and expertise to define their needs and the competencies to prepare and execute the procurement process. The most important prerequisite seems to be political will at local level to grant the school administration the freedom to choose the right kind of ICT service system to fit its needs.
M3 - Conference article in proceedings
T3 - VTT Symposium
SP - 269
EP - 280
BT - VTT Symposium on Service Innovation
PB - VTT Technical Research Centre of Finland
CY - Espoo
ER -