Abstract
The aim of this research was to evaluate modern ICT
procurement practices and ICT
deployment in Finnish-speaking schools in the
Municipality of Kauniainen. The main
idea was to procure ICT services rather than hardware.
The school administration defines
the needs of schools and procures the services through
competitive tendering. The
first phase of the research was to review the previous
problems associated with the old
practices. The second phase was to assess how the new
practice has affected the service
level, costs and environmental aspects of ICT in schools.
The results show that the procurement
of services rather than hardware has proved to be the
right decision: service
levels have been improved, costs have been reduced by
about 40% and, due to a longer
life cycle for workstations and reduced electricity
consumption, the environmental load
has been cut by about 50%. The model adopted in
Kauniainen requires the schools and
school administration to have the skills and expertise to
define their needs and the competencies
to prepare and execute the procurement process. The most
important prerequisite
seems to be political will at local level to grant the
school administration the freedom
to choose the right kind of ICT service system to fit its
needs.
Original language | English |
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Title of host publication | VTT Symposium on Service Innovation |
Place of Publication | Espoo |
Publisher | VTT Technical Research Centre of Finland |
Pages | 269-280 |
Publication status | Published - 2011 |
MoE publication type | A4 Article in a conference publication |
Event | VTT Symposium on Service Innovation - Espoo, Finland Duration: 18 Aug 2011 → 18 Aug 2011 |
Publication series
Series | VTT Symposium |
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Number | 271 |
ISSN | 0357-9387 |
Conference
Conference | VTT Symposium on Service Innovation |
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Country | Finland |
City | Espoo |
Period | 18/08/11 → 18/08/11 |