QoE-driven network management for real-time over-the-top multimedia services

Janne Seppänen

Research output: ThesisMaster's thesisTheses

Abstract

As current best-effort networks are becoming overwhelmed by new bandwidth- intensive services, such as IPTV and over-the-top multimedia, Internet service providers face new challenges in maintaining customer satisfaction. Unlike in the case of IPTV, wherein Internet service providers gain revenue to compensate for the increased traffic, support for over-the-top services needs a new kind of strategy if it is both to meet the expectations of customers and to increase the average revenue per user. In this work, a quality-of-experience-driven network access point architecture is proposed that would take both user perceptions and economic perspectives into account for over-the-top multimedia services. This goal is reached through identification of the various traffic types traversing the access point and application of network traffic control strategies in line with the client subscription type and perceived quality. This approach allows the prioritisation of inelastic traffic over classical Internet traffic, which is more tolerant to variations in network conditions. Client subscriptions, premium and normal, allow, at the same time, differentiation of the same traffic types. Another key concept is improvement of the quality of over-the-top services for premium users without one critically sacrificing the experience of normal users, who mostly rely on traditional 'best-effort' service quality. The results of this study bring better understanding of technological needs and possibilities in the realm of over-the-top multimedia but also of how traffic can be managed through application of quality of experience as a performance indicator.
Original languageEnglish
QualificationMaster Degree
Awarding Institution
  • University of Oulu
Place of PublicationOulu
Publisher
Publication statusPublished - 2012
MoE publication typeG2 Master's thesis, polytechnic Master's thesis

Fingerprint

Internet service providers
IPTV
Multimedia services
Network management
Customer satisfaction
Traffic control
Internet
Bandwidth
Economics

Keywords

  • Quality of experience
  • multimedia
  • quality of service
  • over-the-
  • top
  • access point
  • traffic classification
  • traffic control

Cite this

Seppänen, Janne. / QoE-driven network management for real-time over-the-top multimedia services. Oulu : University of Oulu, 2012. 70 p.
@phdthesis{8a9630b78a8341528a6a713607da6e40,
title = "QoE-driven network management for real-time over-the-top multimedia services",
abstract = "As current best-effort networks are becoming overwhelmed by new bandwidth- intensive services, such as IPTV and over-the-top multimedia, Internet service providers face new challenges in maintaining customer satisfaction. Unlike in the case of IPTV, wherein Internet service providers gain revenue to compensate for the increased traffic, support for over-the-top services needs a new kind of strategy if it is both to meet the expectations of customers and to increase the average revenue per user. In this work, a quality-of-experience-driven network access point architecture is proposed that would take both user perceptions and economic perspectives into account for over-the-top multimedia services. This goal is reached through identification of the various traffic types traversing the access point and application of network traffic control strategies in line with the client subscription type and perceived quality. This approach allows the prioritisation of inelastic traffic over classical Internet traffic, which is more tolerant to variations in network conditions. Client subscriptions, premium and normal, allow, at the same time, differentiation of the same traffic types. Another key concept is improvement of the quality of over-the-top services for premium users without one critically sacrificing the experience of normal users, who mostly rely on traditional 'best-effort' service quality. The results of this study bring better understanding of technological needs and possibilities in the realm of over-the-top multimedia but also of how traffic can be managed through application of quality of experience as a performance indicator.",
keywords = "Quality of experience, multimedia, quality of service, over-the-, top, access point, traffic classification, traffic control",
author = "Janne Sepp{\"a}nen",
year = "2012",
language = "English",
publisher = "University of Oulu",
address = "Finland",
school = "University of Oulu",

}

Seppänen, J 2012, 'QoE-driven network management for real-time over-the-top multimedia services', Master Degree, University of Oulu, Oulu.

QoE-driven network management for real-time over-the-top multimedia services. / Seppänen, Janne.

Oulu : University of Oulu, 2012. 70 p.

Research output: ThesisMaster's thesisTheses

TY - THES

T1 - QoE-driven network management for real-time over-the-top multimedia services

AU - Seppänen, Janne

PY - 2012

Y1 - 2012

N2 - As current best-effort networks are becoming overwhelmed by new bandwidth- intensive services, such as IPTV and over-the-top multimedia, Internet service providers face new challenges in maintaining customer satisfaction. Unlike in the case of IPTV, wherein Internet service providers gain revenue to compensate for the increased traffic, support for over-the-top services needs a new kind of strategy if it is both to meet the expectations of customers and to increase the average revenue per user. In this work, a quality-of-experience-driven network access point architecture is proposed that would take both user perceptions and economic perspectives into account for over-the-top multimedia services. This goal is reached through identification of the various traffic types traversing the access point and application of network traffic control strategies in line with the client subscription type and perceived quality. This approach allows the prioritisation of inelastic traffic over classical Internet traffic, which is more tolerant to variations in network conditions. Client subscriptions, premium and normal, allow, at the same time, differentiation of the same traffic types. Another key concept is improvement of the quality of over-the-top services for premium users without one critically sacrificing the experience of normal users, who mostly rely on traditional 'best-effort' service quality. The results of this study bring better understanding of technological needs and possibilities in the realm of over-the-top multimedia but also of how traffic can be managed through application of quality of experience as a performance indicator.

AB - As current best-effort networks are becoming overwhelmed by new bandwidth- intensive services, such as IPTV and over-the-top multimedia, Internet service providers face new challenges in maintaining customer satisfaction. Unlike in the case of IPTV, wherein Internet service providers gain revenue to compensate for the increased traffic, support for over-the-top services needs a new kind of strategy if it is both to meet the expectations of customers and to increase the average revenue per user. In this work, a quality-of-experience-driven network access point architecture is proposed that would take both user perceptions and economic perspectives into account for over-the-top multimedia services. This goal is reached through identification of the various traffic types traversing the access point and application of network traffic control strategies in line with the client subscription type and perceived quality. This approach allows the prioritisation of inelastic traffic over classical Internet traffic, which is more tolerant to variations in network conditions. Client subscriptions, premium and normal, allow, at the same time, differentiation of the same traffic types. Another key concept is improvement of the quality of over-the-top services for premium users without one critically sacrificing the experience of normal users, who mostly rely on traditional 'best-effort' service quality. The results of this study bring better understanding of technological needs and possibilities in the realm of over-the-top multimedia but also of how traffic can be managed through application of quality of experience as a performance indicator.

KW - Quality of experience

KW - multimedia

KW - quality of service

KW - over-the-

KW - top

KW - access point

KW - traffic classification

KW - traffic control

M3 - Master's thesis

PB - University of Oulu

CY - Oulu

ER -

Seppänen J. QoE-driven network management for real-time over-the-top multimedia services. Oulu: University of Oulu, 2012. 70 p.