Quality-driven optimal SLA selection for enterprise cloud communications

Pantelis A. Frangoudis; Aggeliki Sgora; Martín Varela; Gerard Rubino

doi:10.1109/ICCW.2014.6881255

Quality-driven optimal SLA selection for enterprise cloud communications

Pantelis A. Frangoudis, Aggeliki Sgora, Martín Varela, Gerard Rubino

VTT Technical Research Centre of Finland

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

2 Citations (Scopus)

Abstract

With the availability of cloud computing infrastructures, migrating business-critical functionality to public clouds is becoming commonplace. Cloud providers typically offer a variety of computing capabilities and pricing options. Therefore, the problem of selecting the ones that suit enterprise needs becomes critical. Our major focus is on the migration of enterprise communication services, such as IP-telephony, to the cloud. We design a tool to assist in optimally deciding among the set of available hosting and network connectivity Service-Level Agreements (SLAs) under Quality-of-Experience (QoE) and budget constraints. In particular, we propose a multi-objective optimization framework making use of application-specific QoE estimation tools to tackle with the conflicting objectives of price and quality and demonstrate its application to a cloud-based teleconferencing service as a case study.

Original language	English
Title of host publication	IEEE International Conference on Communications Workshops (ICC 2014)
Publisher	IEEE Institute of Electrical and Electronic Engineers
Pages	545-550
ISBN (Print)	978-1-4799-4640-2
DOIs	https://doi.org/10.1109/ICCW.2014.6881255
Publication status	Published - 2014
MoE publication type	A4 Article in a conference publication
Event	IEEE International Conference on Communications Workshops, ICC 2014 - Sydney, NSW, Australia Duration: 10 Jun 2014 → 14 Jun 2014

Conference

Conference	IEEE International Conference on Communications Workshops, ICC 2014
Country/Territory	Australia
City	Sydney, NSW
Period	10/06/14 → 14/06/14

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10.1109/ICCW.2014.6881255

Cite this

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title = "Quality-driven optimal SLA selection for enterprise cloud communications",

abstract = "With the availability of cloud computing infrastructures, migrating business-critical functionality to public clouds is becoming commonplace. Cloud providers typically offer a variety of computing capabilities and pricing options. Therefore, the problem of selecting the ones that suit enterprise needs becomes critical. Our major focus is on the migration of enterprise communication services, such as IP-telephony, to the cloud. We design a tool to assist in optimally deciding among the set of available hosting and network connectivity Service-Level Agreements (SLAs) under Quality-of-Experience (QoE) and budget constraints. In particular, we propose a multi-objective optimization framework making use of application-specific QoE estimation tools to tackle with the conflicting objectives of price and quality and demonstrate its application to a cloud-based teleconferencing service as a case study.",

author = "Frangoudis, {Pantelis A.} and Aggeliki Sgora and Mart{\'i}n Varela and Gerard Rubino",

year = "2014",

doi = "10.1109/ICCW.2014.6881255",

language = "English",

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pages = "545--550",

booktitle = "IEEE International Conference on Communications Workshops (ICC 2014)",

publisher = "IEEE Institute of Electrical and Electronic Engineers",

address = "United States",

note = "IEEE International Conference on Communications Workshops, ICC 2014 ; Conference date: 10-06-2014 Through 14-06-2014",

}

Frangoudis, PA, Sgora, A, Varela, M & Rubino, G 2014, Quality-driven optimal SLA selection for enterprise cloud communications. in IEEE International Conference on Communications Workshops (ICC 2014). IEEE Institute of Electrical and Electronic Engineers, pp. 545-550, IEEE International Conference on Communications Workshops, ICC 2014, Sydney, NSW, Australia, 10/06/14. https://doi.org/10.1109/ICCW.2014.6881255

Quality-driven optimal SLA selection for enterprise cloud communications. / Frangoudis, Pantelis A.; Sgora, Aggeliki; Varela, Martín et al.
IEEE International Conference on Communications Workshops (ICC 2014). IEEE Institute of Electrical and Electronic Engineers, 2014. p. 545-550.

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

TY - GEN

T1 - Quality-driven optimal SLA selection for enterprise cloud communications

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AU - Rubino, Gerard

PY - 2014

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N2 - With the availability of cloud computing infrastructures, migrating business-critical functionality to public clouds is becoming commonplace. Cloud providers typically offer a variety of computing capabilities and pricing options. Therefore, the problem of selecting the ones that suit enterprise needs becomes critical. Our major focus is on the migration of enterprise communication services, such as IP-telephony, to the cloud. We design a tool to assist in optimally deciding among the set of available hosting and network connectivity Service-Level Agreements (SLAs) under Quality-of-Experience (QoE) and budget constraints. In particular, we propose a multi-objective optimization framework making use of application-specific QoE estimation tools to tackle with the conflicting objectives of price and quality and demonstrate its application to a cloud-based teleconferencing service as a case study.

AB - With the availability of cloud computing infrastructures, migrating business-critical functionality to public clouds is becoming commonplace. Cloud providers typically offer a variety of computing capabilities and pricing options. Therefore, the problem of selecting the ones that suit enterprise needs becomes critical. Our major focus is on the migration of enterprise communication services, such as IP-telephony, to the cloud. We design a tool to assist in optimally deciding among the set of available hosting and network connectivity Service-Level Agreements (SLAs) under Quality-of-Experience (QoE) and budget constraints. In particular, we propose a multi-objective optimization framework making use of application-specific QoE estimation tools to tackle with the conflicting objectives of price and quality and demonstrate its application to a cloud-based teleconferencing service as a case study.

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DO - 10.1109/ICCW.2014.6881255

M3 - Conference article in proceedings

SN - 978-1-4799-4640-2

SP - 545

EP - 550

BT - IEEE International Conference on Communications Workshops (ICC 2014)

PB - IEEE Institute of Electrical and Electronic Engineers

T2 - IEEE International Conference on Communications Workshops, ICC 2014

Y2 - 10 June 2014 through 14 June 2014

ER -

Quality-driven optimal SLA selection for enterprise cloud communications

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