Quality of service and experience - Lost in the Cloud?

Martín Varela

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

21 Citations (Scopus)


The strong adoption rate for Cloud-based applications has so far been mostly based on the perceived economic advantages. Cloudbased services are often cheaper to deploy and host and they offer greater technical advantages, for example with respect to scalability. The migration of more critical services to the Cloud, however, will not only depend on the economic aspects, but will also be predicated on the Cloud-based solutions being reliable and performing as well as the legacy ones. In this context, understanding the factors affecting the Quality of Service (QoS) and Quality of Experience (QoE) for Cloud-based services will be critical in order for customers to choose the right Cloud offerings and for service providers to differentiate themselves.
Original languageEnglish
Title of host publicationValue-driven business in the cloud
Place of PublicationEspoo
PublisherVTT Technical Research Centre of Finland
ISBN (Electronic)978-951-38-8128-3
ISBN (Print)978-951-38-8127-6
Publication statusPublished - 2013
MoE publication typeD2 Article in professional manuals or guides or professional information systems or text book material

Publication series

SeriesVTT Research Highlights


Dive into the research topics of 'Quality of service and experience - Lost in the Cloud?'. Together they form a unique fingerprint.

Cite this