Renewal of pre-primary education as an example of user-centric services and resource integration in the public sector

Kirsi Hyytinen, Marja Toivonen

    Research output: Contribution to journalArticleScientificpeer-review


    This paper analyzes an integrative education pilot carried out in Finland.The pilot encouraged initiatives of preschool children and fostered the broadening of learning environments. As the pilot content was the creation of children’s own game, the study also exemplifies the opportunities of digitalization. The research methods were observation and interviews, and the results highlight the service perspective in a field in which most earlier studies have been based on pedagogical research.
    Original languageEnglish
    Pages (from-to)133-163
    Number of pages31
    JournalEuropean Review of Service Economics and Management
    Issue number5
    Publication statusPublished - 2018
    MoE publication typeNot Eligible



    • pre-primary education
    • integrative education
    • services interprofessionnels
    • cross-professional services
    • user-centric services

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