Road weather information service in Finland: The impact of error probability on service benefits

Risto Öörni, Satu Innamaa, Risto Kulmala

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

2 Citations (Scopus)

Abstract

Road weather information services are provided to road users to improve their safety and mobility. In Finland, the information on current and forecasted road weather has been available to road users since the 1990s and along with developments in technology and service provision, the quality of the information provided to the road users has improved over time. While the overall successfulness of the road weather information service has been analyzed during several recent winter seasons, the impact of the improved service quality on the socio-economical benefits of the service has not been analyzed. The objective of this study was to analyze the relationship between the changes in service quality and the socio-economical benefits. The focus of the various elements of service quality was set on the veracity of the information, which is defined as the error probability in this case. The service benefits were quantified on the basis of the relationship between service output and behavioral reaction-related impacts on safety. In addition, the costs of the service were described at two levels of service quality.
Original languageEnglish
Title of host publicationData and Mobility
Subtitle of host publicationTransforming Information into Intelligent Traffic and Transportation Services Proceedings of the Lakeside Conference 2010
PublisherSpringer
Pages187-201
ISBN (Electronic)978-3-642-15503-1
ISBN (Print)978-3-642-15502-4
DOIs
Publication statusPublished - 2010
MoE publication typeA4 Article in a conference publication

Publication series

SeriesAdvances in Intelligent and Soft Computing
Volume81
ISSN1867-5662

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Weather information services
Quality of service
Costs
Error probability

Cite this

Öörni, R., Innamaa, S., & Kulmala, R. (2010). Road weather information service in Finland: The impact of error probability on service benefits. In Data and Mobility: Transforming Information into Intelligent Traffic and Transportation Services Proceedings of the Lakeside Conference 2010 (pp. 187-201). Springer. Advances in Intelligent and Soft Computing, Vol.. 81 https://doi.org/10.1007/978-3-642-15503-1_17
Öörni, Risto ; Innamaa, Satu ; Kulmala, Risto. / Road weather information service in Finland : The impact of error probability on service benefits. Data and Mobility: Transforming Information into Intelligent Traffic and Transportation Services Proceedings of the Lakeside Conference 2010. Springer, 2010. pp. 187-201 (Advances in Intelligent and Soft Computing, Vol. 81).
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abstract = "Road weather information services are provided to road users to improve their safety and mobility. In Finland, the information on current and forecasted road weather has been available to road users since the 1990s and along with developments in technology and service provision, the quality of the information provided to the road users has improved over time. While the overall successfulness of the road weather information service has been analyzed during several recent winter seasons, the impact of the improved service quality on the socio-economical benefits of the service has not been analyzed. The objective of this study was to analyze the relationship between the changes in service quality and the socio-economical benefits. The focus of the various elements of service quality was set on the veracity of the information, which is defined as the error probability in this case. The service benefits were quantified on the basis of the relationship between service output and behavioral reaction-related impacts on safety. In addition, the costs of the service were described at two levels of service quality.",
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Öörni, R, Innamaa, S & Kulmala, R 2010, Road weather information service in Finland: The impact of error probability on service benefits. in Data and Mobility: Transforming Information into Intelligent Traffic and Transportation Services Proceedings of the Lakeside Conference 2010. Springer, Advances in Intelligent and Soft Computing, vol. 81, pp. 187-201. https://doi.org/10.1007/978-3-642-15503-1_17

Road weather information service in Finland : The impact of error probability on service benefits. / Öörni, Risto; Innamaa, Satu; Kulmala, Risto.

Data and Mobility: Transforming Information into Intelligent Traffic and Transportation Services Proceedings of the Lakeside Conference 2010. Springer, 2010. p. 187-201 (Advances in Intelligent and Soft Computing, Vol. 81).

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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Öörni R, Innamaa S, Kulmala R. Road weather information service in Finland: The impact of error probability on service benefits. In Data and Mobility: Transforming Information into Intelligent Traffic and Transportation Services Proceedings of the Lakeside Conference 2010. Springer. 2010. p. 187-201. (Advances in Intelligent and Soft Computing, Vol. 81). https://doi.org/10.1007/978-3-642-15503-1_17