Robot acceptance model for care (RAM-care): A principled approach to the intention to use care robots

Tuuli Turja, Iina Aaltonen, Sakari Taipale, Atte Oksanen

Research output: Contribution to journalArticleScientificpeer-review

Abstract

Robots are emerging in welfare services, and organizations require information on whether novel technologies are approved among staff. On the basis of technology acceptance theories, this study proposes a model that adds a principled approach to the intention to use care robots. Data of 544 professionals with care robot experience were collected. The use intention was predicted by usefulness, enjoyment, social influence, and attitude. Respondents who found robots useful and accepted by their colleagues were more likely to view robot use as consistent with their personal values. The care robot acceptance model supports consideration of the profession-specific context in robotization.
Original languageEnglish
Article number103220
JournalInformation and Management
DOIs
Publication statusE-pub ahead of print - 6 Nov 2019
MoE publication typeA1 Journal article-refereed

Fingerprint

Robots
Intention to use
Acceptance
Robot

Keywords

  • healthcare
  • robot acceptance model
  • robotization
  • social robotics
  • technological change
  • therapy robots

Cite this

@article{4cb73261d8704ceba710fdb7fe4579a8,
title = "Robot acceptance model for care (RAM-care): A principled approach to the intention to use care robots",
abstract = "Robots are emerging in welfare services, and organizations require information on whether novel technologies are approved among staff. On the basis of technology acceptance theories, this study proposes a model that adds a principled approach to the intention to use care robots. Data of 544 professionals with care robot experience were collected. The use intention was predicted by usefulness, enjoyment, social influence, and attitude. Respondents who found robots useful and accepted by their colleagues were more likely to view robot use as consistent with their personal values. The care robot acceptance model supports consideration of the profession-specific context in robotization.",
keywords = "healthcare, robot acceptance model, robotization, social robotics, technological change, therapy robots",
author = "Tuuli Turja and Iina Aaltonen and Sakari Taipale and Atte Oksanen",
year = "2019",
month = "11",
day = "6",
doi = "10.1016/j.im.2019.103220",
language = "English",
journal = "Information and Management",
issn = "0378-7206",
publisher = "Elsevier",

}

Robot acceptance model for care (RAM-care) : A principled approach to the intention to use care robots. / Turja, Tuuli; Aaltonen, Iina; Taipale, Sakari; Oksanen, Atte.

In: Information and Management, 06.11.2019.

Research output: Contribution to journalArticleScientificpeer-review

TY - JOUR

T1 - Robot acceptance model for care (RAM-care)

T2 - A principled approach to the intention to use care robots

AU - Turja, Tuuli

AU - Aaltonen, Iina

AU - Taipale, Sakari

AU - Oksanen, Atte

PY - 2019/11/6

Y1 - 2019/11/6

N2 - Robots are emerging in welfare services, and organizations require information on whether novel technologies are approved among staff. On the basis of technology acceptance theories, this study proposes a model that adds a principled approach to the intention to use care robots. Data of 544 professionals with care robot experience were collected. The use intention was predicted by usefulness, enjoyment, social influence, and attitude. Respondents who found robots useful and accepted by their colleagues were more likely to view robot use as consistent with their personal values. The care robot acceptance model supports consideration of the profession-specific context in robotization.

AB - Robots are emerging in welfare services, and organizations require information on whether novel technologies are approved among staff. On the basis of technology acceptance theories, this study proposes a model that adds a principled approach to the intention to use care robots. Data of 544 professionals with care robot experience were collected. The use intention was predicted by usefulness, enjoyment, social influence, and attitude. Respondents who found robots useful and accepted by their colleagues were more likely to view robot use as consistent with their personal values. The care robot acceptance model supports consideration of the profession-specific context in robotization.

KW - healthcare

KW - robot acceptance model

KW - robotization

KW - social robotics

KW - technological change

KW - therapy robots

U2 - 10.1016/j.im.2019.103220

DO - 10.1016/j.im.2019.103220

M3 - Article

JO - Information and Management

JF - Information and Management

SN - 0378-7206

M1 - 103220

ER -