Abstract
| Original language | English |
|---|---|
| Title of host publication | Proceedings from ISPIM Innovation Summit, Brisbane, Australia (2015) |
| Subtitle of host publication | Changing the Innovation Landscape |
| Publisher | International Society for Professional Innovation Management ISPIM |
| ISBN (Print) | 978-1-911136-00-2 |
| Publication status | Published - 2015 |
| MoE publication type | B3 Non-refereed article in conference proceedings |
| Event | ISPIM Innovation Summit 2015: Changing the innovation landscape - Brisbane, Australia Duration: 6 Dec 2015 → 9 Dec 2015 |
Conference
| Conference | ISPIM Innovation Summit 2015 |
|---|---|
| Abbreviated title | ISPIM Brisbane 2015 |
| Country | Australia |
| City | Brisbane |
| Period | 6/12/15 → 9/12/15 |
Fingerprint
Keywords
- diffusion of innovation
- scaling up innovations
- retail clinic
- health
- care services
- service innovations
- health care innovation
- preventative care
- complex health care system
Cite this
}
Scaling up service innovations in health care : solving the problem? / Leväsluoto, Johanna; Valovirta, Ville.
Proceedings from ISPIM Innovation Summit, Brisbane, Australia (2015): Changing the Innovation Landscape. International Society for Professional Innovation Management ISPIM, 2015.Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific
TY - GEN
T1 - Scaling up service innovations in health care
T2 - solving the problem?
AU - Leväsluoto, Johanna
AU - Valovirta, Ville
PY - 2015
Y1 - 2015
N2 - There is an on-going discussion and attempts to improve health care services. We studied the implementation of retail clinics in Finland which can be described as a service innovation attempting to change the system to answer the needs of citizens. The problem is that service innovations have a tendency to stay local. For this, we identified factors needed in service innovation to promote the scaling up process. The results were that the innovation should: 1. Have clear and justified need from the public authorities, health care professionals and citizens 2. Be tested and piloted in local conditions 3. Have scientifically evidence of its impacts 4. Be conceptualised to make it easy to understand and customise to local needs. We argue that management of systems is needed where scaling up is placed in central role and incentives for the municipalities to scale up their service innovation are created.
AB - There is an on-going discussion and attempts to improve health care services. We studied the implementation of retail clinics in Finland which can be described as a service innovation attempting to change the system to answer the needs of citizens. The problem is that service innovations have a tendency to stay local. For this, we identified factors needed in service innovation to promote the scaling up process. The results were that the innovation should: 1. Have clear and justified need from the public authorities, health care professionals and citizens 2. Be tested and piloted in local conditions 3. Have scientifically evidence of its impacts 4. Be conceptualised to make it easy to understand and customise to local needs. We argue that management of systems is needed where scaling up is placed in central role and incentives for the municipalities to scale up their service innovation are created.
KW - diffusion of innovation
KW - scaling up innovations
KW - retail clinic
KW - health
KW - care services
KW - service innovations
KW - health care innovation
KW - preventative care
KW - complex health care system
M3 - Conference article in proceedings
SN - 978-1-911136-00-2
BT - Proceedings from ISPIM Innovation Summit, Brisbane, Australia (2015)
PB - International Society for Professional Innovation Management ISPIM
ER -