Service design and development

Marja Toivonen

Research output: Chapter in Book/Report/Conference proceeding › Chapter or book article › Professional

Original language	English
Title of host publication	The SAGE Encyclopedia of Quality and the Service Economy
Editors	Su Mi Dahlgaard-Park
Publisher	SAGE Publications
ISBN (Print)	978-1-4522-5672-6
Publication status	Published - 2015
MoE publication type	D2 Article in professional manuals or guides or professional information systems or text book material

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

@inbook{1c94571f8c2a487f87b283e6ca4f1868,

title = "Service design and development",

author = "Marja Toivonen",

year = "2015",

language = "English",

isbn = "978-1-4522-5672-6",

editor = "Dahlgaard-Park, {Su Mi }",

booktitle = "The SAGE Encyclopedia of Quality and the Service Economy",

publisher = "SAGE Publications",

address = "United Kingdom",

}