Service innovations based on internet of things in industrial context

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientific


    Digitalisation and Internet of Things is bringing new business opportunities to industrial context. Digitalisation has been recognised as one of the main trends shaping the industrial economy and it is said to be driving force for fourth industrial revolution. Entire new kind of product-service solutions can be provided with embedded intelligence in end-products, digitalised processes supporting traditional operational processes and the value chain members can be integrated together with next generation digital tools and platforms. In the digitalisation can be seen classical dilemma of understanding customer needs and what is really valuable for customers. Main research question is "what is the value of digitalisation for the customers in the successful industrial service business in the future?" This paper discusses about the service innovations in industrial context by utilising Internet of Things.
    Original languageEnglish
    Title of host publicationProceedings from ISPIM Innovation Summit, Brisbane, Australia (2015)
    Subtitle of host publicationChanging the Innovation Landscape
    PublisherInternational Society for Professional Innovation Management ISPIM
    ISBN (Print)978-1-911136-00-2
    Publication statusPublished - 2015
    MoE publication typeB3 Non-refereed article in conference proceedings
    EventISPIM Innovation Summit 2015: Changing the innovation landscape - Brisbane, Australia
    Duration: 6 Dec 20159 Dec 2015


    ConferenceISPIM Innovation Summit 2015
    Abbreviated titleISPIM Brisbane 2015


    • service innovations
    • internet of Things
    • industrial internet
    • value creation
    • manufacturing industries


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