| Original language | English |
|---|---|
| Publication status | Published - 2011 |
| MoE publication type | Not Eligible |
| Event | ERTICO-TISA meeting: Establishing quality ITS services - what are the necessary activities? - ERTICO, Brussels, Belgium Duration: 13 Apr 2011 → … |
Seminar
| Seminar | ERTICO-TISA meeting |
|---|---|
| Country | Belgium |
| City | Brussels |
| Period | 13/04/11 → … |
Cite this
Ebner, R., & Kulmala, R. (2011). Service quality and impact on socio-economic benefits: Tools and their applications. ERTICO-TISA meeting, Brussels, Belgium.
@conference{6aeaf16b42a244ff842a4d844ff1c9e6,
title = "Service quality and impact on socio-economic benefits: Tools and their applications",
author = "Robert Ebner and Risto Kulmala",
note = "CA2: TK302 CA: Cluster3; ERTICO-TISA meeting : Establishing quality ITS services - what are the necessary activities? ; Conference date: 13-04-2011",
year = "2011",
language = "English",
}
Ebner, R & Kulmala, R 2011, 'Service quality and impact on socio-economic benefits: Tools and their applications', ERTICO-TISA meeting, Brussels, Belgium, 13/04/11.
Service quality and impact on socio-economic benefits : Tools and their applications. / Ebner, Robert; Kulmala, Risto.
2011. ERTICO-TISA meeting, Brussels, Belgium.Research output: Contribution to conference › Other conference contribution › Scientific
TY - CONF
T1 - Service quality and impact on socio-economic benefits
T2 - Tools and their applications
AU - Ebner, Robert
AU - Kulmala, Risto
N1 - CA2: TK302 CA: Cluster3
PY - 2011
Y1 - 2011
M3 - Other conference contribution
ER -
Ebner R, Kulmala R. Service quality and impact on socio-economic benefits: Tools and their applications. 2011. ERTICO-TISA meeting, Brussels, Belgium.