Service quality and impact on socio-economic benefits: Tools and their applications

Robert Ebner; Risto Kulmala

Service quality and impact on socio-economic benefits: Tools and their applications

Robert Ebner, Risto Kulmala

VTT Technical Research Centre of Finland

Research output: Contribution to conference › Other conference contribution › Scientific

Original language	English
Publication status	Published - 2011
MoE publication type	Not Eligible
Event	ERTICO-TISA meeting: Establishing quality ITS services - what are the necessary activities? - ERTICO, Brussels, Belgium Duration: 13 Apr 2011 → …

Seminar

Seminar	ERTICO-TISA meeting
Country/Territory	Belgium
City	Brussels
Period	13/04/11 → …

Cite this

@conference{6aeaf16b42a244ff842a4d844ff1c9e6,

title = "Service quality and impact on socio-economic benefits: Tools and their applications",

author = "Robert Ebner and Risto Kulmala",

note = "CA2: TK302 CA: Cluster3; ERTICO-TISA meeting : Establishing quality ITS services - what are the necessary activities? ; Conference date: 13-04-2011",

year = "2011",

language = "English",

}