Services, open innovation and intellectual property

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Abstract

This paper describes findings from an interview study that focused on knowledge and intellectual property (IP) management in the development of service innovations with external actors. A few studies are available in literature on the protection of knowledge and innovation in service business, but aspects relating to open innovation are scarce in these. Our research question is therefore: How do service firms manage their knowledge and IP in the development of innovations with external actors? A qualitative multiple case study approach with semi-structured interviews with 14 service organizations was used in the study. The findings show that open innovation as such is actively used in service firms, and various forms of knowledge and IP management are linked to it. The result means that service companies and service innovations cannot be considered a unified group: it is necessary to understand the specific type of service and then consider the management of IP and open innovation for this type of service.
Original languageEnglish
Title of host publicationVTT Symposium on Service Innovation
Place of PublicationEspoo
PublisherVTT Technical Research Centre of Finland
Pages291-302
Publication statusPublished - 2011
MoE publication typeA4 Article in a conference publication
EventVTT Symposium on Service Innovation - Espoo, Finland
Duration: 18 Aug 201118 Aug 2011

Publication series

NameVTT Symposium
PublisherVTT
Number271
ISSN (Print)0357-9387
ISSN (Electronic)1455-0873

Conference

ConferenceVTT Symposium on Service Innovation
CountryFinland
CityEspoo
Period18/08/1118/08/11

Fingerprint

Intellectual property
Open innovation
Service innovation
Innovation
Intellectual property management
Service firms
Multiple case study
Service business
Structured interview
Service organization

Cite this

Paasi, J., & Rantala, T. (2011). Services, open innovation and intellectual property. In VTT Symposium on Service Innovation (pp. 291-302). Espoo: VTT Technical Research Centre of Finland. VTT Symposium, No. 271
Paasi, Jaakko ; Rantala, Tuija. / Services, open innovation and intellectual property. VTT Symposium on Service Innovation. Espoo : VTT Technical Research Centre of Finland, 2011. pp. 291-302 (VTT Symposium; No. 271).
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Paasi, J & Rantala, T 2011, Services, open innovation and intellectual property. in VTT Symposium on Service Innovation. VTT Technical Research Centre of Finland, Espoo, VTT Symposium, no. 271, pp. 291-302, VTT Symposium on Service Innovation, Espoo, Finland, 18/08/11.

Services, open innovation and intellectual property. / Paasi, Jaakko; Rantala, Tuija.

VTT Symposium on Service Innovation. Espoo : VTT Technical Research Centre of Finland, 2011. p. 291-302 (VTT Symposium; No. 271).

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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AB - This paper describes findings from an interview study that focused on knowledge and intellectual property (IP) management in the development of service innovations with external actors. A few studies are available in literature on the protection of knowledge and innovation in service business, but aspects relating to open innovation are scarce in these. Our research question is therefore: How do service firms manage their knowledge and IP in the development of innovations with external actors? A qualitative multiple case study approach with semi-structured interviews with 14 service organizations was used in the study. The findings show that open innovation as such is actively used in service firms, and various forms of knowledge and IP management are linked to it. The result means that service companies and service innovations cannot be considered a unified group: it is necessary to understand the specific type of service and then consider the management of IP and open innovation for this type of service.

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Paasi J, Rantala T. Services, open innovation and intellectual property. In VTT Symposium on Service Innovation. Espoo: VTT Technical Research Centre of Finland. 2011. p. 291-302. (VTT Symposium; No. 271).