Setting up preconditions for long-term customer satisfaction by means of "open building"

Pertti Lahdenperä, Ulpu Tiuri

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientific

Original languageEnglish
Title of host publicationCustomer Satisfaction: A Focus for Research and Practice in Construction
EditorsR.D. Hindle, P.A. Bowen
PublisherInternational Council for Building Research Studies and Documentation CIB
Publication statusPublished - 1999
MoE publication typeB3 Non-refereed article in conference proceedings
EventCIB W55 & W65 Joint Triennial Symposium: Customer Satisfaction: A focus for research & practice - Cape town, South Africa
Duration: 5 Sept 199910 Sept 1999

Publication series

SeriesCIB Publication


ConferenceCIB W55 & W65 Joint Triennial Symposium
Country/TerritorySouth Africa
CityCape town

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