Smart city performance measurement framework CITYkeys

Miimu Airaksinen; Isabel Pinto-Seppä; Aapo Huovila; Hans-Martin Neumann; Branislav Iglar; Peter Bosch

doi:10.1109/ICE.2017.8279956

Smart city performance measurement framework CITYkeys

Miimu Airaksinen, Isabel Pinto-Seppä, Aapo Huovila, Hans-Martin Neumann, Branislav Iglar, Peter Bosch

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

23 Citations (Scopus)

Abstract

This paper presents a holistic performance measurement framework for harmonized and transparent monitoring and comparability of the European cities activities during the implementation of Smart City solutions. The work methodology was based on extensive collaboration and communication with European cities in order to develop a set of Key Performance Indicators (KPIs) specific for Smart Cities initiatives evaluation and comparability. The baseline was established by analysis and integration of existing results from previous initiatives. The research developed and validated a performance evaluation framework, including KPIs definition, guidelines for data collections, a performance system prototype and testing in case-cities. In addition recommendations for the implementation of the performance system into the cities decision-making process and recommendations for the development of new business opportunities are discussed.

Original language	English
Title of host publication	2017 International Conference on Engineering, Technology and Innovation
Subtitle of host publication	Engineering, Technology and Innovation Management Beyond 2020: New Challenges, New Approaches, ICE/ITMC 2017 - Proceedings
Editors	Ricardo Jardim-Goncalves, Joao Pedro Mendonca, Marc Pallot, Alain Zarli, Joao Martins, Maria Marques
Publisher	Wiley
Pages	718-723
Number of pages	6
ISBN (Electronic)	978-1-5386-0774-9
DOIs	https://doi.org/10.1109/ICE.2017.8279956
Publication status	Published - 2 Jul 2017
MoE publication type	A4 Article in a conference publication
Event	23rd International Conference On Engineering, Technlogy and Innovation, ICE/ITMC - Madeira, Portugal Duration: 27 Jun 2017 → 29 Jun 2017

Conference

Conference	23rd International Conference On Engineering, Technlogy and Innovation, ICE/ITMC
Abbreviated title	ICE/ITMC 2017
Country/Territory	Portugal
City	Madeira
Period	27/06/17 → 29/06/17

Keywords

smart city
performance assessment
key performance indicators (KPIs)
city
open data
Smart City
city open data

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1109/ICE.2017.8279956

Cite this

Airaksinen, M., Pinto-Seppä, I., Huovila, A., Neumann, H.-M., Iglar, B., & Bosch, P. (2017). Smart city performance measurement framework CITYkeys. In R. Jardim-Goncalves, J. P. Mendonca, M. Pallot, A. Zarli, J. Martins, & M. Marques (Eds.), 2017 International Conference on Engineering, Technology and Innovation: Engineering, Technology and Innovation Management Beyond 2020: New Challenges, New Approaches, ICE/ITMC 2017 - Proceedings (pp. 718-723). Wiley. https://doi.org/10.1109/ICE.2017.8279956

Airaksinen, Miimu ; Pinto-Seppä, Isabel ; Huovila, Aapo et al. / Smart city performance measurement framework CITYkeys. 2017 International Conference on Engineering, Technology and Innovation: Engineering, Technology and Innovation Management Beyond 2020: New Challenges, New Approaches, ICE/ITMC 2017 - Proceedings. editor / Ricardo Jardim-Goncalves ; Joao Pedro Mendonca ; Marc Pallot ; Alain Zarli ; Joao Martins ; Maria Marques. Wiley, 2017. pp. 718-723

@inproceedings{d7effe0d2a064eaab45edea242c1d058,

title = "Smart city performance measurement framework CITYkeys",

abstract = "This paper presents a holistic performance measurement framework for harmonized and transparent monitoring and comparability of the European cities activities during the implementation of Smart City solutions. The work methodology was based on extensive collaboration and communication with European cities in order to develop a set of Key Performance Indicators (KPIs) specific for Smart Cities initiatives evaluation and comparability. The baseline was established by analysis and integration of existing results from previous initiatives. The research developed and validated a performance evaluation framework, including KPIs definition, guidelines for data collections, a performance system prototype and testing in case-cities. In addition recommendations for the implementation of the performance system into the cities decision-making process and recommendations for the development of new business opportunities are discussed.",

keywords = "smart city, performance assessment, key performance indicators (KPIs), city, open data, Smart City, city open data",

author = "Miimu Airaksinen and Isabel Pinto-Sepp{\"a} and Aapo Huovila and Hans-Martin Neumann and Branislav Iglar and Peter Bosch",

note = "Funding Information: ACKNOWLEDGMENT The work has been co-funded by the European Commission within the H2020 Programme. (Grant Agreement no: 646440). Acknowledgment are due to all project partners: City of Tampere, City of Zaragoza, City of Wien, City of Zagreb, City of Rotterdam, TNO - Netherlands Organisation for Applied Scientific Research, AIT Austrian Institute of Technology GmbH; EUROCITIES ASBL and; VTT Technical Research Centre of Finland. Publisher Copyright: {\textcopyright} 2017 IEEE. Copyright: Copyright 2018 Elsevier B.V., All rights reserved.; 23rd International Conference On Engineering, Technlogy and Innovation, ICE/ITMC , ICE/ITMC 2017 ; Conference date: 27-06-2017 Through 29-06-2017",

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Airaksinen, M, Pinto-Seppä, I, Huovila, A, Neumann, H-M, Iglar, B & Bosch, P 2017, Smart city performance measurement framework CITYkeys. in R Jardim-Goncalves, JP Mendonca, M Pallot, A Zarli, J Martins & M Marques (eds), 2017 International Conference on Engineering, Technology and Innovation: Engineering, Technology and Innovation Management Beyond 2020: New Challenges, New Approaches, ICE/ITMC 2017 - Proceedings. Wiley, pp. 718-723, 23rd International Conference On Engineering, Technlogy and Innovation, ICE/ITMC , Madeira, Portugal, 27/06/17. https://doi.org/10.1109/ICE.2017.8279956

Smart city performance measurement framework CITYkeys. / Airaksinen, Miimu; Pinto-Seppä, Isabel; Huovila, Aapo et al.
2017 International Conference on Engineering, Technology and Innovation: Engineering, Technology and Innovation Management Beyond 2020: New Challenges, New Approaches, ICE/ITMC 2017 - Proceedings. ed. / Ricardo Jardim-Goncalves; Joao Pedro Mendonca; Marc Pallot; Alain Zarli; Joao Martins; Maria Marques. Wiley, 2017. p. 718-723.

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

TY - GEN

T1 - Smart city performance measurement framework CITYkeys

AU - Airaksinen, Miimu

AU - Pinto-Seppä, Isabel

AU - Huovila, Aapo

AU - Neumann, Hans-Martin

AU - Iglar, Branislav

AU - Bosch, Peter

N1 - Funding Information: ACKNOWLEDGMENT The work has been co-funded by the European Commission within the H2020 Programme. (Grant Agreement no: 646440). Acknowledgment are due to all project partners: City of Tampere, City of Zaragoza, City of Wien, City of Zagreb, City of Rotterdam, TNO - Netherlands Organisation for Applied Scientific Research, AIT Austrian Institute of Technology GmbH; EUROCITIES ASBL and; VTT Technical Research Centre of Finland. Publisher Copyright: © 2017 IEEE. Copyright: Copyright 2018 Elsevier B.V., All rights reserved.

PY - 2017/7/2

Y1 - 2017/7/2

N2 - This paper presents a holistic performance measurement framework for harmonized and transparent monitoring and comparability of the European cities activities during the implementation of Smart City solutions. The work methodology was based on extensive collaboration and communication with European cities in order to develop a set of Key Performance Indicators (KPIs) specific for Smart Cities initiatives evaluation and comparability. The baseline was established by analysis and integration of existing results from previous initiatives. The research developed and validated a performance evaluation framework, including KPIs definition, guidelines for data collections, a performance system prototype and testing in case-cities. In addition recommendations for the implementation of the performance system into the cities decision-making process and recommendations for the development of new business opportunities are discussed.

AB - This paper presents a holistic performance measurement framework for harmonized and transparent monitoring and comparability of the European cities activities during the implementation of Smart City solutions. The work methodology was based on extensive collaboration and communication with European cities in order to develop a set of Key Performance Indicators (KPIs) specific for Smart Cities initiatives evaluation and comparability. The baseline was established by analysis and integration of existing results from previous initiatives. The research developed and validated a performance evaluation framework, including KPIs definition, guidelines for data collections, a performance system prototype and testing in case-cities. In addition recommendations for the implementation of the performance system into the cities decision-making process and recommendations for the development of new business opportunities are discussed.

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KW - performance assessment

KW - key performance indicators (KPIs)

KW - city

KW - open data

KW - Smart City

KW - city open data

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DO - 10.1109/ICE.2017.8279956

M3 - Conference article in proceedings

SP - 718

EP - 723

BT - 2017 International Conference on Engineering, Technology and Innovation

A2 - Jardim-Goncalves, Ricardo

A2 - Mendonca, Joao Pedro

A2 - Pallot, Marc

A2 - Zarli, Alain

A2 - Martins, Joao

A2 - Marques, Maria

PB - Wiley

T2 - 23rd International Conference On Engineering, Technlogy and Innovation, ICE/ITMC

Y2 - 27 June 2017 through 29 June 2017

ER -

Airaksinen M, Pinto-Seppä I, Huovila A, Neumann HM, Iglar B, Bosch P. Smart city performance measurement framework CITYkeys. In Jardim-Goncalves R, Mendonca JP, Pallot M, Zarli A, Martins J, Marques M, editors, 2017 International Conference on Engineering, Technology and Innovation: Engineering, Technology and Innovation Management Beyond 2020: New Challenges, New Approaches, ICE/ITMC 2017 - Proceedings. Wiley. 2017. p. 718-723 doi: 10.1109/ICE.2017.8279956

Smart city performance measurement framework CITYkeys

Abstract

Conference

Keywords

UN SDGs

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