Abstract
The research approaches the implementation process from
two perspectives: software providers and SME end-users.
In the implementation projects the goals, views, language
and culture of the parties are often different, even
conflicting. The paper describes results from analysis of
the problems and the identification of development needs.
As the approach of ASP (Application Software Provider) -
services has been presented as a solution to facilitate
the utilisation of IT solutions, it is assessed based on
the findings in the analysis.
| Original language | English |
|---|---|
| Title of host publication | E-work and E-commerce |
| Subtitle of host publication | Novel solutions and practices for a global networked economy |
| Place of Publication | Amsterdam |
| Publisher | IOS Press |
| Pages | 1138 - 1144 |
| Volume | 2 |
| ISBN (Print) | 1-58603-205-4, 4-274-90469-5 |
| Publication status | Published - 2001 |
| MoE publication type | D2 Article in professional manuals or guides or professional information systems or text book material |
Keywords
- information systems