SMEs and the implementation of information systems: how to succeed

Iris Karvonen

    Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional


    The research approaches the implementation process from two perspectives: software providers and SME end-users. In the implementation projects the goals, views, language and culture of the parties are often different, even conflicting. The paper describes results from analysis of the problems and the identification of development needs. As the approach of ASP (Application Software Provider) - services has been presented as a solution to facilitate the utilisation of IT solutions, it is assessed based on the findings in the analysis.
    Original languageEnglish
    Title of host publicationE-work and E-commerce
    Subtitle of host publicationNovel solutions and practices for a global networked economy
    Place of PublicationAmsterdam
    PublisherIOS Press
    Pages1138 - 1144
    ISBN (Print)1-58603-205-4, 4-274-90469-5
    Publication statusPublished - 2001
    MoE publication typeD2 Article in professional manuals or guides or professional information systems or text book material


    • information systems


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