Abstract
| Original language | English |
|---|---|
| Title of host publication | SB13 Oulu |
| Subtitle of host publication | Sustainable procurement in urban regeneration and renovation, Northern Europe and North-West Russia, Sustainable Building Conference |
| Number of pages | 9 |
| Publication status | Published - 2013 |
| MoE publication type | Not Eligible |
| Event | Sustainable Building Conference, SB13 Oulu: Sustainable procurement in urban regeneration and renovation, Northern Europe and North-West Russia - Oulu, Finland Duration: 22 May 2013 → 24 May 2013 http://www.irbnet.de/daten/iconda/CIB_DC26540.pdf (E-proceedings) |
Conference
| Conference | Sustainable Building Conference, SB13 Oulu |
|---|---|
| Country | Finland |
| City | Oulu |
| Period | 22/05/13 → 24/05/13 |
| Internet address |
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Keywords
- social impacts
- neighbourhood well-being
- service design
- citizen participation
- value creation
- sense of community
Cite this
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Social impacts of citizen participation in service development. A case study from a Finnish urban neighbourhood. / Ahvenniemi, Hannele; Mäkeläinen, Tarja; Nykänen, Veijo.
SB13 Oulu: Sustainable procurement in urban regeneration and renovation, Northern Europe and North-West Russia, Sustainable Building Conference. 2013.Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review
TY - GEN
T1 - Social impacts of citizen participation in service development. A case study from a Finnish urban neighbourhood
AU - Ahvenniemi, Hannele
AU - Mäkeläinen, Tarja
AU - Nykänen, Veijo
PY - 2013
Y1 - 2013
N2 - This study aims at further strengthen the statements about a positive correlation between citizen participation and well-being of a neighbourhood. Service co-creation, social impacts and the sense of community of a neighbourhood are key focus areas of the study. By examining our case neighbourhood - a Finnish urban suburb from the 1970s - we found evidence to claim that it can be highly important to, by different means, support services which increase social activities and interactions, and which thereby decrease social risks. With the support of our case study we argue that three key elements are necessary for the co-operation and service co-creation to evolve: first, availability of facilities and open places where people can meet and change ideas, second, collaboration and informal meetings and third, a key person who is eager to bring individuals and groups together, implement actions and take risks.
AB - This study aims at further strengthen the statements about a positive correlation between citizen participation and well-being of a neighbourhood. Service co-creation, social impacts and the sense of community of a neighbourhood are key focus areas of the study. By examining our case neighbourhood - a Finnish urban suburb from the 1970s - we found evidence to claim that it can be highly important to, by different means, support services which increase social activities and interactions, and which thereby decrease social risks. With the support of our case study we argue that three key elements are necessary for the co-operation and service co-creation to evolve: first, availability of facilities and open places where people can meet and change ideas, second, collaboration and informal meetings and third, a key person who is eager to bring individuals and groups together, implement actions and take risks.
KW - social impacts
KW - neighbourhood well-being
KW - service design
KW - citizen participation
KW - value creation
KW - sense of community
M3 - Conference article in proceedings
SN - 978-951-758-561-3
BT - SB13 Oulu
ER -