Abstract
This study aims at further strengthen the statements
about a positive correlation between citizen
participation and well-being of a neighbourhood. Service
co-creation, social impacts and the sense of community of
a neighbourhood are key focus areas of the study. By
examining our case neighbourhood - a Finnish urban suburb
from the 1970s - we found evidence to claim that it can
be highly important to, by different means, support
services which increase social activities and
interactions, and which thereby decrease social risks.
With the support of our case study we argue that three
key elements are necessary for the co-operation and
service co-creation to evolve: first, availability of
facilities and open places where people can meet and
change ideas, second, collaboration and informal meetings
and third, a key person who is eager to bring individuals
and groups together, implement actions and take risks.
| Original language | English |
|---|---|
| Title of host publication | SB13 Oulu |
| Subtitle of host publication | Sustainable procurement in urban regeneration and renovation, Northern Europe and North-West Russia, Sustainable Building Conference |
| Number of pages | 9 |
| Publication status | Published - 2013 |
| MoE publication type | A4 Article in a conference publication |
| Event | Sustainable Building Conference, SB13 Oulu: Sustainable procurement in urban regeneration and renovation, Northern Europe and North-West Russia - Oulu, Finland Duration: 22 May 2013 → 24 May 2013 http://www.irbnet.de/daten/iconda/CIB_DC26540.pdf (E-proceedings) |
Conference
| Conference | Sustainable Building Conference, SB13 Oulu |
|---|---|
| Country | Finland |
| City | Oulu |
| Period | 22/05/13 → 24/05/13 |
| Internet address |
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Keywords
- social impacts
- neighbourhood well-being
- service design
- citizen participation
- value creation
- sense of community
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Ahvenniemi, H., Mäkeläinen, T., & Nykänen, V. (2013). Social impacts of citizen participation in service development. A case study from a Finnish urban neighbourhood. In SB13 Oulu: Sustainable procurement in urban regeneration and renovation, Northern Europe and North-West Russia, Sustainable Building Conference http://www.irbnet.de/daten/iconda/CIB_DC26690.pdf