Abstract
| Original language | English |
|---|---|
| Title of host publication | Service Systems Science |
| Editors | Kyoichi Kijima |
| Publisher | Springer |
| Pages | 83-95 |
| ISBN (Electronic) | 978-4-431-54267-4 |
| ISBN (Print) | 978-4-431-54266-7 |
| DOIs | |
| Publication status | Published - 2015 |
| MoE publication type | D2 Article in professional manuals or guides or professional information systems or text book material |
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Keywords
- empowerment
- open innovation
- social innovation
- systemic issues
- usen-driven practices
Cite this
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Social innovations : manifested in new services and in new system level interactions. / Toivonen, Marja.
Service Systems Science. ed. / Kyoichi Kijima. Springer, 2015. p. 83-95.Research output: Chapter in Book/Report/Conference proceeding › Chapter or book article › Professional
TY - CHAP
T1 - Social innovations
T2 - manifested in new services and in new system level interactions
AU - Toivonen, Marja
PY - 2015
Y1 - 2015
N2 - This chapter builds bridges between the research areas of service, social, and system innovations. It highlights the need for an integrated perspective in order to answer the big challenges of today’s society and to exploit the opportunities provided by smart technologies. Several approaches applied in the research into service innovations are also relevant in the context of social and system innovations, but broadening the scope from the provider-customer dyad to a multi-agent framework is necessary. Collaborative practices play a crucial role and particular attention has to be paid to dissemination of innovations, in addition to the efforts of creating them.
AB - This chapter builds bridges between the research areas of service, social, and system innovations. It highlights the need for an integrated perspective in order to answer the big challenges of today’s society and to exploit the opportunities provided by smart technologies. Several approaches applied in the research into service innovations are also relevant in the context of social and system innovations, but broadening the scope from the provider-customer dyad to a multi-agent framework is necessary. Collaborative practices play a crucial role and particular attention has to be paid to dissemination of innovations, in addition to the efforts of creating them.
KW - empowerment
KW - open innovation
KW - social innovation
KW - systemic issues
KW - usen-driven practices
U2 - 10.1007/978-4-431-54267-4_5
DO - 10.1007/978-4-431-54267-4_5
M3 - Chapter or book article
SN - 978-4-431-54266-7
SP - 83
EP - 95
BT - Service Systems Science
A2 - Kijima, Kyoichi
PB - Springer
ER -