Social innovations: manifested in new services and in new system level interactions

Marja Toivonen

doi:10.1007/978-4-431-54267-4_5

Social innovations: manifested in new services and in new system level interactions

Marja Toivonen

VTT Technical Research Centre of Finland

Research output: Chapter in Book/Report/Conference proceeding › Chapter or book article › Professional

Abstract

This chapter builds bridges between the research areas of service, social, and system innovations. It highlights the need for an integrated perspective in order to answer the big challenges of today’s society and to exploit the opportunities provided by smart technologies. Several approaches applied in the research into service innovations are also relevant in the context of social and system innovations, but broadening the scope from the provider-customer dyad to a multi-agent framework is necessary. Collaborative practices play a crucial role and particular attention has to be paid to dissemination of innovations, in addition to the efforts of creating them.

Original language	English
Title of host publication	Service Systems Science
Editors	Kyoichi Kijima
Publisher	Springer
Pages	83-95
ISBN (Electronic)	978-4-431-54267-4
ISBN (Print)	978-4-431-54266-7
DOIs	https://doi.org/10.1007/978-4-431-54267-4_5
Publication status	Published - 2015
MoE publication type	D2 Article in professional manuals or guides or professional information systems or text book material

Keywords

empowerment
open innovation
social innovation
systemic issues
usen-driven practices

Access to Document

10.1007/978-4-431-54267-4_5

Fingerprint Dive into the research topics of 'Social innovations: manifested in new services and in new system level interactions'. Together they form a unique fingerprint.

Cite this

@inbook{ce7d6207f6fd4039bb467530b2427289,

title = "Social innovations: manifested in new services and in new system level interactions",

abstract = "This chapter builds bridges between the research areas of service, social, and system innovations. It highlights the need for an integrated perspective in order to answer the big challenges of today{\textquoteright}s society and to exploit the opportunities provided by smart technologies. Several approaches applied in the research into service innovations are also relevant in the context of social and system innovations, but broadening the scope from the provider-customer dyad to a multi-agent framework is necessary. Collaborative practices play a crucial role and particular attention has to be paid to dissemination of innovations, in addition to the efforts of creating them.",

keywords = "empowerment, open innovation, social innovation, systemic issues, usen-driven practices",

author = "Marja Toivonen",

year = "2015",

doi = "10.1007/978-4-431-54267-4_5",

language = "English",

isbn = "978-4-431-54266-7",

pages = "83--95",

editor = "Kyoichi Kijima",

booktitle = "Service Systems Science",

publisher = "Springer",

address = "Germany",

}

TY - CHAP

T1 - Social innovations

T2 - manifested in new services and in new system level interactions

AU - Toivonen, Marja

PY - 2015

Y1 - 2015

N2 - This chapter builds bridges between the research areas of service, social, and system innovations. It highlights the need for an integrated perspective in order to answer the big challenges of today’s society and to exploit the opportunities provided by smart technologies. Several approaches applied in the research into service innovations are also relevant in the context of social and system innovations, but broadening the scope from the provider-customer dyad to a multi-agent framework is necessary. Collaborative practices play a crucial role and particular attention has to be paid to dissemination of innovations, in addition to the efforts of creating them.

AB - This chapter builds bridges between the research areas of service, social, and system innovations. It highlights the need for an integrated perspective in order to answer the big challenges of today’s society and to exploit the opportunities provided by smart technologies. Several approaches applied in the research into service innovations are also relevant in the context of social and system innovations, but broadening the scope from the provider-customer dyad to a multi-agent framework is necessary. Collaborative practices play a crucial role and particular attention has to be paid to dissemination of innovations, in addition to the efforts of creating them.

KW - empowerment

KW - open innovation

KW - social innovation

KW - systemic issues

KW - usen-driven practices

U2 - 10.1007/978-4-431-54267-4_5

DO - 10.1007/978-4-431-54267-4_5

M3 - Chapter or book article

SN - 978-4-431-54266-7

SP - 83

EP - 95

BT - Service Systems Science

A2 - Kijima, Kyoichi

PB - Springer

ER -