TY - GEN
T1 - Social media-supported indicators for userdriven service innovation
AU - Still, Kaisa
AU - Isomursu, Minna
AU - Koskela-Huotari, Kaisa
AU - Huhtamäki, Jukka
PY - 2011
Y1 - 2011
N2 - Our goal is to develop and validate indicators for
measuring the process and impact of
user-driven service innovation. We concentrate on using
the increasingly vast, diverse,
open and available data that are created and shared by
individuals in social media. The
new analytical tools, such as social network analysis,
and the powerful visualizations
give us opportunities to see innovation, its entities,
relationships and forces in a new
way. These new insights can be used to create new
services and improve innovation
activities, as well as for policy development. The Sindi
(Social media supported indicators
for monitoring and evaluating user driven innovation)
project is a collaboration
project between VTT Technical Research Centre of Finland,
TUT Hypermedia Lab and
Stanford's Media X, Innovation Ecosystems Network
Initiative.
AB - Our goal is to develop and validate indicators for
measuring the process and impact of
user-driven service innovation. We concentrate on using
the increasingly vast, diverse,
open and available data that are created and shared by
individuals in social media. The
new analytical tools, such as social network analysis,
and the powerful visualizations
give us opportunities to see innovation, its entities,
relationships and forces in a new
way. These new insights can be used to create new
services and improve innovation
activities, as well as for policy development. The Sindi
(Social media supported indicators
for monitoring and evaluating user driven innovation)
project is a collaboration
project between VTT Technical Research Centre of Finland,
TUT Hypermedia Lab and
Stanford's Media X, Innovation Ecosystems Network
Initiative.
M3 - Conference article in proceedings
T3 - VTT Symposium
SP - 208
EP - 217
BT - VTT Symposium on Service Innovation
PB - VTT Technical Research Centre of Finland
CY - Espoo
T2 - VTT Symposium on Service Innovation
Y2 - 18 August 2011 through 18 August 2011
ER -