State-of-the-art of benchmarking in construction and real estate. Developing indicators for transparency. CREDIT Report 1

This State-of-the-art report in the CREDIT project has identified and examined a number of existing sets of performance indicators, methods and tools for understanding user needs, requirement management, databases and mandatory reporting. The report has also focused on approaches to better benchmarking schemes in the Nordic and Baltic countries that can compare end-user and client needs, and performance requirement on building parts as well as performance measures on real estate in use. The report covers a range of different subjects as well as practices. The participating countries have chosen different, but complimentary themes, which also have a special local interest and focus in each country. The national and international experiences are studied as a background and as part of the recommendations to the following work packages in the CREDIT project.