Study on communication support for employees with ICT in elderly care

Ken Fukuda, Kentaro Watanabe, Hiroyasu Miwa, Mari Ylikauppila, Hanna Lammi, Marketta Niemelä, Takuishi Nishimura

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    Abstract

    Information Communication Technology (ICT) and Robotic Technology (RT) are considered as important elements to make elderly-care sustainable. However, the development of these technologies and installation into elderly care services are not straightforward exercises. The issue becomes more difficult if one wants to apply these technologies to different countries, as differences in care practices, policies and cultures could hinder the acceptance. To overcome these issues, the analysis of elderly care from the service system perspective is a promising approach. As part of "Meaningful Technology for Seniors: Safety, Comfort and Joy (METESE) - Models of Digital and Human Networks," a Japanese-Finnish collaborative project, this paper reports preliminary results on testing the acceptance of an SNS (Social Networking System) style information / knowledge sharing system for elderly care facilities in Japan and Finland.
    Original languageEnglish
    Publication statusPublished - 2017
    Event5th International Conference on Serviceology, ICServ 2017 - Vienna, Austria
    Duration: 12 Jul 201714 Jul 2017

    Conference

    Conference5th International Conference on Serviceology, ICServ 2017
    Abbreviated titleICServ 2017
    CountryAustria
    CityVienna
    Period12/07/1714/07/17

    Keywords

    • handover support system
    • elderly care
    • data analysis

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