Subcontract manufacturer's service portfolio in the metal industry

Kai Häkkinen, Merja Airola, Outi Kettunen

Research output: Contribution to journalArticleScientificpeer-review

Abstract

The research focus in this study is on the subcontract manufacturer's service portfolio in the metal industry. The aim of the study was to identify new classification types to better understand the subcontract manufacturer's service business. A new kind of framework was developed to link the subcontract manufacturer's capabilities to their service offering. The service offering was divided into two main classes: 1) manufacturing services; 2) other services. These two classes were divided further into four subclasses: 1) manufacturing basic operations; 2) other manufacturing-related operations; 3) operative activities; 4) development activities. This classification was finally tested with two subcontract manufacturer companies.

Original languageEnglish
Pages (from-to)120-136
Number of pages17
JournalInternational Journal of Services and Operations Management
Volume30
Issue number1
Early online date2016
DOIs
Publication statusPublished - 1 Jan 2018
MoE publication typeA1 Journal article-refereed

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Metals
Industry
Metal industry
Manufacturing
Service business

Keywords

  • Contract manufacturer
  • Metal industry
  • Service business
  • Service portfolio
  • Subcontract manufacture

Cite this

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Subcontract manufacturer's service portfolio in the metal industry. / Häkkinen, Kai; Airola, Merja; Kettunen, Outi.

In: International Journal of Services and Operations Management, Vol. 30, No. 1, 01.01.2018, p. 120-136.

Research output: Contribution to journalArticleScientificpeer-review

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