Supporting resilience in nuclear power plant operations: Conceptual frames for human factors development and validation

This is a summary paper of conceptual developments on nuclear power plant operation by the human factors team at VTT Technical Research Centre of Finland. While drawing together years of studies, the paper also discusses recent progresses in training development. Firstly, there is a long background in work analysis and system validation. The analysis model applied provides a model for assessing and identifying "core-task functions," that is, basic functions that should be fulfilled within work activity. Secondly, we have evaluated the existing training practices at a Finnish plant and identified challenges that could be generally prevalent in the nuclear domain - they seem to reflect the hierarchical and safety-critical nature of NPP operation. In terms of potential solutions, we are currently testing and developing some new self-evaluation and self-confrontation methods. First and foremost, however, we discuss the common theory basis for our research approaches. On the broadest level, our development and research work reflects the view of safety as expressed by resilience engineering literature: safety is not seen merely as "negative" lack of mistakes, but also as "positive" capability to solve and anticipate problems. For example, it is assumed that operators' capability for situational interpretation should be supported at all times: even if the emergency procedures dictate operator activity specifically, the operators should understand the influence of the operating procedures for the plant process and system state.