Symbiosis of Rule-Following and Flexible Acting? Procedure Designers' Views on NPP Operating work

Mikael Wahlström, Marja Liinasuo, Leena Norros, Paula Savioja

Research output: Contribution to conferenceConference articleScientific

Abstract

Emergency operation procedure (EOP) design is one of the most important and challenging tasks in NPP design. After all, it is the procedures that guide the operators in emergency situations. It is thus relevant to explore the premises of EOP design, that is, the conceptions that guide the design process. This study assumes that EOP usage yields an element of paradox: on the one hand it is crucially important that the procedures are followed to the letter, yet the operators should be able to draw their own conclusions in accident situations as it is assumedly not possible to prepare for every possible situation with the predetermined instructions. Drawing from five in-depth interviews, this study explores how NPP procedure designers consider the use of procedures in operator work - in view of the apparent paradox, in particular. The results suggest that procedure designers do appreciate operators' capability to solve problems independently, but they also expect precise adherence to the procedures in emergency situations. Overall, however, the views on procedure usage vary among the respondents. The results are discussed by contrasting them against the concept of resilience in safety-critical work and against findings on interpretative modes of work in NPP operation.
Original languageEnglish
Publication statusPublished - 2014
EventEnlarged Halden Programme Group Meeting, EHPG 2014 - Röros, Norway
Duration: 7 Sep 201412 Sep 2014

Conference

ConferenceEnlarged Halden Programme Group Meeting, EHPG 2014
Abbreviated titleEHPG 2014
CountryNorway
CityRöros
Period7/09/1412/09/14

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resilience
accident
instruction
interview

Keywords

  • nuclear power plants
  • emergency situations
  • emergency operation procedures
  • resilience

Cite this

Wahlström, M., Liinasuo, M., Norros, L., & Savioja, P. (2014). Symbiosis of Rule-Following and Flexible Acting? Procedure Designers' Views on NPP Operating work. Paper presented at Enlarged Halden Programme Group Meeting, EHPG 2014, Röros, Norway.
Wahlström, Mikael ; Liinasuo, Marja ; Norros, Leena ; Savioja, Paula. / Symbiosis of Rule-Following and Flexible Acting? Procedure Designers' Views on NPP Operating work. Paper presented at Enlarged Halden Programme Group Meeting, EHPG 2014, Röros, Norway.
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abstract = "Emergency operation procedure (EOP) design is one of the most important and challenging tasks in NPP design. After all, it is the procedures that guide the operators in emergency situations. It is thus relevant to explore the premises of EOP design, that is, the conceptions that guide the design process. This study assumes that EOP usage yields an element of paradox: on the one hand it is crucially important that the procedures are followed to the letter, yet the operators should be able to draw their own conclusions in accident situations as it is assumedly not possible to prepare for every possible situation with the predetermined instructions. Drawing from five in-depth interviews, this study explores how NPP procedure designers consider the use of procedures in operator work - in view of the apparent paradox, in particular. The results suggest that procedure designers do appreciate operators' capability to solve problems independently, but they also expect precise adherence to the procedures in emergency situations. Overall, however, the views on procedure usage vary among the respondents. The results are discussed by contrasting them against the concept of resilience in safety-critical work and against findings on interpretative modes of work in NPP operation.",
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author = "Mikael Wahlstr{\"o}m and Marja Liinasuo and Leena Norros and Paula Savioja",
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Wahlström, M, Liinasuo, M, Norros, L & Savioja, P 2014, 'Symbiosis of Rule-Following and Flexible Acting? Procedure Designers' Views on NPP Operating work', Paper presented at Enlarged Halden Programme Group Meeting, EHPG 2014, Röros, Norway, 7/09/14 - 12/09/14.

Symbiosis of Rule-Following and Flexible Acting? Procedure Designers' Views on NPP Operating work. / Wahlström, Mikael; Liinasuo, Marja; Norros, Leena; Savioja, Paula.

2014. Paper presented at Enlarged Halden Programme Group Meeting, EHPG 2014, Röros, Norway.

Research output: Contribution to conferenceConference articleScientific

TY - CONF

T1 - Symbiosis of Rule-Following and Flexible Acting?

T2 - Procedure Designers' Views on NPP Operating work

AU - Wahlström, Mikael

AU - Liinasuo, Marja

AU - Norros, Leena

AU - Savioja, Paula

N1 - CA2: BA2143 Project code: 85363

PY - 2014

Y1 - 2014

N2 - Emergency operation procedure (EOP) design is one of the most important and challenging tasks in NPP design. After all, it is the procedures that guide the operators in emergency situations. It is thus relevant to explore the premises of EOP design, that is, the conceptions that guide the design process. This study assumes that EOP usage yields an element of paradox: on the one hand it is crucially important that the procedures are followed to the letter, yet the operators should be able to draw their own conclusions in accident situations as it is assumedly not possible to prepare for every possible situation with the predetermined instructions. Drawing from five in-depth interviews, this study explores how NPP procedure designers consider the use of procedures in operator work - in view of the apparent paradox, in particular. The results suggest that procedure designers do appreciate operators' capability to solve problems independently, but they also expect precise adherence to the procedures in emergency situations. Overall, however, the views on procedure usage vary among the respondents. The results are discussed by contrasting them against the concept of resilience in safety-critical work and against findings on interpretative modes of work in NPP operation.

AB - Emergency operation procedure (EOP) design is one of the most important and challenging tasks in NPP design. After all, it is the procedures that guide the operators in emergency situations. It is thus relevant to explore the premises of EOP design, that is, the conceptions that guide the design process. This study assumes that EOP usage yields an element of paradox: on the one hand it is crucially important that the procedures are followed to the letter, yet the operators should be able to draw their own conclusions in accident situations as it is assumedly not possible to prepare for every possible situation with the predetermined instructions. Drawing from five in-depth interviews, this study explores how NPP procedure designers consider the use of procedures in operator work - in view of the apparent paradox, in particular. The results suggest that procedure designers do appreciate operators' capability to solve problems independently, but they also expect precise adherence to the procedures in emergency situations. Overall, however, the views on procedure usage vary among the respondents. The results are discussed by contrasting them against the concept of resilience in safety-critical work and against findings on interpretative modes of work in NPP operation.

KW - nuclear power plants

KW - emergency situations

KW - emergency operation procedures

KW - resilience

M3 - Conference article

ER -

Wahlström M, Liinasuo M, Norros L, Savioja P. Symbiosis of Rule-Following and Flexible Acting? Procedure Designers' Views on NPP Operating work. 2014. Paper presented at Enlarged Halden Programme Group Meeting, EHPG 2014, Röros, Norway.