Systems modelling approaches to services

Sampsa Ruutu; Tero Jokinen

Systems modelling approaches to services

Research output: Chapter in Book/Report/Conference proceeding › Chapter or book article › Professional

Abstract

This article gives an overview of some mathematical systems science approaches that are helpful in analysing services - namely, system dynamics, agent-based modelling, and game theory. We present some example cases from our work in this field. The article concludes by pointing out some fruitful directions for future research.

Original language	English
Title of host publication	Highlights in service research
Place of Publication	Espoo
Publisher	VTT Technical Research Centre of Finland
Pages	36-40
ISBN (Electronic)	978-951-38-7969-3
ISBN (Print)	978-951-38-7968-6
Publication status	Published - 2013
MoE publication type	Not Eligible

Publication series

Series	VTT Research Highlights
Number	6
ISSN	2242-1173

Access to Document

http://www.vtt.fi/inf/pdf/researchhighlights/2013/R6.pdf

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title = "Systems modelling approaches to services",

abstract = "This article gives an overview of some mathematical systems science approaches that are helpful in analysing services - namely, system dynamics, agent-based modelling, and game theory. We present some example cases from our work in this field. The article concludes by pointing out some fruitful directions for future research.",

author = "Sampsa Ruutu and Tero Jokinen",

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language = "English",

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series = "VTT Research Highlights",

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AU - Jokinen, Tero

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AB - This article gives an overview of some mathematical systems science approaches that are helpful in analysing services - namely, system dynamics, agent-based modelling, and game theory. We present some example cases from our work in this field. The article concludes by pointing out some fruitful directions for future research.

M3 - Chapter or book article

SN - 978-951-38-7968-6

T3 - VTT Research Highlights

SP - 36

EP - 40

BT - Highlights in service research

PB - VTT Technical Research Centre of Finland

CY - Espoo

ER -