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Abstract
This article gives an overview of some mathematical
systems science approaches that are helpful in analysing
services - namely, system dynamics, agent-based
modelling, and game theory. We present some example cases
from our work in this field. The article concludes by
pointing out some fruitful directions for future
research.
| Original language | English |
|---|---|
| Title of host publication | Highlights in service research |
| Place of Publication | Espoo |
| Publisher | VTT Technical Research Centre of Finland |
| Pages | 36-40 |
| ISBN (Electronic) | 978-951-38-7969-3 |
| ISBN (Print) | 978-951-38-7968-6 |
| Publication status | Published - 2013 |
| MoE publication type | D2 Article in professional manuals or guides or professional information systems or text book material |
Publication series
| Series | VTT Research Highlights |
|---|---|
| Number | 6 |
| ISSN | 2242-1173 |
Fingerprint
Dive into the research topics of 'Systems modelling approaches to services'. Together they form a unique fingerprint.Research output
- 1 Report
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Highlights in service research
Isomursu, M. (ed.), Toivonen, M. (ed.), Kokkala, M. (ed.) & Pussinen, P. (ed.), 2013, Espoo: VTT Technical Research Centre of Finland. 153 p. (VTT Research Highlights; No. 6).Research output: Book/Report › Report
Open Access