Abstract
This article gives an overview of some mathematical
systems science approaches that are helpful in analysing
services - namely, system dynamics, agent-based
modelling, and game theory. We present some example cases
from our work in this field. The article concludes by
pointing out some fruitful directions for future
research.
Original language | English |
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Title of host publication | Highlights in service research |
Place of Publication | Espoo |
Publisher | VTT Technical Research Centre of Finland |
Pages | 36-40 |
ISBN (Electronic) | 978-951-38-7969-3 |
ISBN (Print) | 978-951-38-7968-6 |
Publication status | Published - 2013 |
MoE publication type | Not Eligible |
Publication series
Series | VTT Research Highlights |
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Number | 6 |
ISSN | 2242-1173 |